Question about NorStar Nortel M2616D Hands Free Phone (meridian2616hf000)

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Can i transfer automated attendant voicemail to phone?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: Problems with automated attendant on Axxess Inter-Tel Phone

When people call in they more than likely hit a Call Routing Application eventually. You would have to assign the greeting to the Day and/or Night greeting in order for it to play.

Posted on Dec 31, 2008

ynotphone
  • 192 Answers

SOURCE: Automated Attendent

Norstar Voicemail for 6.0 or less
Programming must be done from any M7310, T7316, or M7324 model phone set.

***************************************************************************************************
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG:", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
***************************************************************************************************
To Record the Company DAY & NIGHTGreetings:
1. Press AA
2. Press GRTG
3. Press GRTG
4. <Display> Greeting:
5. Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting
6. Press OK
7. Press REC to record.

Posted on Mar 19, 2009

Vit Avaya BP
  • 211 Answers

SOURCE: i have a partner vs voicemail system release 5. When the auto att

You have a selector code that is disabling transfer operations. Login with administrative account find selector code assignment (under Auto Attendants (3)) find a selector code 1 or 2 and see what it does. Change it to direct extension transfer . In a partner selector code 1 and 2 shouldnot be used.
Cheers

Posted on Apr 07, 2009

Vit Avaya BP
  • 211 Answers

SOURCE: I can't get the automated attendant to pick up.

No response. Closing.

Posted on Apr 08, 2009

  • 52 Answers

SOURCE: auto attendent voicemail locked

Go to this phone press feature 983 this takes you to admin change mail box .The general mbox is 100 this is the mbox you want to change

Posted on Oct 09, 2009

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Is this the Automated Attendant (AA) not picking up? If so, check your voicemail extensions (#505, Group 7). If this is for an extension, make sure a mailbox has been setup.

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The extensions in the voicemail group are not programmed. You need to put the ports that the system sees the voicemail, into #505, group 7.

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That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

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For an extension of the Main Automated Attendant greeting when callers call in.

Which voicemail do you have? You indicated the phone model, but not the voicemail model.

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Direct dialing


I'm almost positive that what you are talking about is called an "Auto Attendant" or "Automated Attendant" which is a feature that is built in to most Voicemail cards, (e.g. IVP8, Stratagy DK, ies16, etc.). If you don't have a voicemail card, you need to get one for this feature to work. You also may have to have a technician set up your voicemail card to have the auto attendant feature on, or you can do it yourself, if you know how to. if you aren't really sure how to do it yourself, I wouldn't take a chance as you may mess up your system.
Hope I was able to help!

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What kind of phone system? If Partner, it sounds alot like you lost all your programming, so the phone system isnt programmed to know where the voicemail is. So hwen a call comes in, the ports where the voicemail is, ring, so they pick up, but dont know what they are to do with the call, so they shove it to the receptionist.

#505 needs to be programmed, then #206, that will get you to at least asnwer incoming calls.

Need to know more, like WHAT KIND OF SYSTEM.

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This will be an easy fix. It is your night AA selector code. Did you resolve this?

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Changing announcement on Avaya Partner ACS phone


Selector code 3 is playing an announcement. You have to go into programming, press selector code 3. depending on the voiceail yu have....you may be able to modify it right there.. Other wise you willl have to find the annuoncements.

If you repost with what voicemail model it is, i can tell you exactly.

Feb 18, 2008 | Avaya 700340193 Corded Phone

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