Question about Refrigerators

1 Answer

I have a Hotpoint Refrigerator Model # CTT21GABNRWW. The evaporator is freezing up. At first I thought that the food in the freezer had covered the air vents but now I suspect that it could be the Thermostat Defrost Please confirm or give me a solution to my problem

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,468 Answers

Bypass the defrost thermostat and see if it starts to defrost,then check the heater element for continuity, they are both located on the evaporator

Posted on Feb 22, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My freezer works but not freezing


Could you please list a model number with your request for assistance? If I cannot answer your request just posting a model number moves customers to the top of the list for solutions. You refrigerator model number is most times found around the fresh food compartment door frame.
11_22_2012_4_30_05_am.jpg
The most likely reason the freezer is not freezing as well as befor are the defrost components. Can you see a layer of frost building on the rear wall of the freezer? An example of this is found HERE Signs Of Defrost Failure and if you have these signs the evaporator behind the rear wall of the freezer wil look like this=> Evaporator Covered in Frost Due to Defrost Failure Let me know if the fans in freezer and under the refrigerator are running. Also if you don't have these signs the compressor may be short cycling due to a defective start relay, run capacitor and overload. Let me know and I will be here to answer your questions, Thanks Sea Breeze

11_22_2012_4_42_15_am.jpg

Nov 21, 2012 | Freezers

2 Answers

Whirlpool Model # ETClCHMXK009... Freezer is freezing but refrigerator is not cooling well...


Hi

If refrigerator is not cooling properly it can be due to a defrost timer, which is causing the fridge to go into defrost cycle. Usually it takes 45-60 minutes for refrigerator to come out of defrost cycle. If the timer is bad then it will not come out of defrost cycle and can result in this kind of issues. It can also occur due to defrost thermostat, it allows current to pass through it at temperatures of 20 to 30 degrees Fahrenheit and prevents current from passing through it at 40 to 60 degrees. This is difficult to test, though, because it takes a prolonged, very-cold temperature to turn it on. The defrost thermostat is snapped onto the top portion of the evaporator. The thermostat sends temperature information to the processor. The defrost heater must be replaced when replacing the thermostat.
1. Remove the lower fan duct work from the evaporator cover.
2. Remove the 1/4-in. evaporator cover screws and remove the evaporator cover.
3. Disconnect the defrost thermostat wiring connector.
4. Remove the defrost thermostat from the evaporator.

Hope this helps...please post back for further assistance.

Daniel

Jul 17, 2011 | Whirlpool Refrigerators

1 Answer

Not freezing and not getting cold


Hello,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food

As for the fridge, the same solution but for more details. If refrigerator is not cooling properly can be due to a defrost timer, which is causing the fridge to go into defrost cycle. Usually it takes 45-60 minutes for refrigerator to come out of defrost cycle. If the timer goes bad then it will not come out of defrost cycle and can result in this kind of issues. It can also occur due to defrost thermostat, it allows current to pass through it at temperatures of 20 to 30 degrees Fahrenheit and prevents current from passing through it at 40 to 60 degrees. This is difficult to test, though, because it takes a prolonged, very-cold temperature to turn it on. The defrost thermostat is snapped onto the top portion of the evaporator. The thermostat sends temperature information to the processor. The defrost heater must be replaced when replacing the thermostat.

1. Remove the lower fan duct work from the evaporator cover.
2. Remove the 1/4-in. evaporator cover screws and remove the evaporator cover.
3. Disconnect the defrost thermostat wiring connector.
4. Remove the defrost thermostat from the evaporator.

I hope the above helps.......

Take care.

Mar 31, 2011 | Hotpoint FFA90 Bottom Freezer Refrigerator

1 Answer

I have a Hotpoint FFA74 fridge freezer and the freezer high temp button keeps switching on and everything in my fridge is freezing.


Hi,



There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.



Refrigerator is Too Cold and Freezing Food

heatman101

Jan 16, 2011 | Hotpoint Refrigerators

1 Answer

Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling


Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

Jul 13, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

I have a Hotpoint, model # Hsm25gfre sa, that is cooling and freezing unevenly. Everything onthe bottom half of the freezer is frozen and the top half is thawing. Also, the water in the ice maker is not...


Make sure that the freezer fan is working and circulating the cold air. Then check the damper assembly to make sure that cold air is being circulated into the refrigerator. And lastly make sure that the self defroster is working - if not the evaporator will freeze up, freezer temps go up, and ice maker will not work if freezer temps are 10 degrees or higher. A digital refrigerator thermometer will confirm freezer temps being high.

Aug 26, 2017 | Hotpoint HSM25GFRSA

1 Answer

Freezer compressor running constantly


Below the evaporator fan behind the back cover inside the freezer is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
If it's heavy buildup-
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

Sep 18, 2009 | Hotpoint  14.9 Cu. Ft. Top-Freezer...

1 Answer

Pooling Water


Hi!!!Your drain line is frozen and plugged.Try to remove the cover of the evaporator and you should see a small hole on the base of the evaporator thats yout drain line hole. Blow it away and your problem is gone..Good luckk..Plugged drain line..

Dec 23, 2008 | Hotpoint FFA60 Bottom Freezer Refrigerator

1 Answer

Ffa70 hotpoint fridge freezer


Adjust the temperature control for the freezer to a normal setting. Fast freeze is only for when new products are put in that need to be frozen. This locks the system into a continuous run mode and could be responsible for the freezing condition in the refrigerator section. Check the temperatures with a thermometer as the sensor for the freezer temperature could be bad causing the light to come on.

May 18, 2008 | Hotpoint FFA70 Bottom Freezer Refrigerator

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

13 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4066 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

yadayada
yadayada

Level 3 Expert

76630 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...