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My HP All-in-one Printer will not accept commands and message: "Carriage jam-Open door, clear carriage jam and then press OK to continue" is the only response I can get. All of the Paper carriage mechanism have been carefully inspected for the least bit of paper No sign of foreign material can be found. On line trouble shooting leads to no result Unfortunately our two year extended warranty expired a eek before this incident. Local "experts" do not seem interested MODEL: HP Photosmart C6100 All-in-one Series Serial # SGDOB 0605-02 Does any user find this a frequent fault, or know of a printer expert in Cumberland or Hagerstown, Maryland who works on these?

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Please visit the following links, this will teach you how to clean it up properly as it contains graphics.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720198&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=1153491

Posted on Feb 06, 2010

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