Question about ASUS SDRW-08D1S-U USB 2.0 Slim External DVDRW with Cyberlink Software - White Burner

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Will not play DVD

I have the asus eee pc + Windows 7 and bought the SDRW-08D1S-U optical drive. I installed the applications however when I insert a DVD, nothing happens. I noticed that the software should include an application to play movies and that button is not showing up in Cyberlink DVD Suite. Help?

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Only Cyberlink Power DVD is compatible with Windows 7. Have you tried http://www.cyberlink.com/stat/window7-updates-center/enu/index.jsp ? You can check your compatibility with the suite you have and/or get updates.

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Posted on Feb 06, 2010

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Have you tried carefully cleaning the lens with a dry q-tip?

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If it is a USB device, it will be compatible with Windows 7.
Plug it in, and let Windows "detect new hardware".

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In the device manager, right-click on this device and select "uninstall". Physically remove the device from the laptop and restart your system, the driver will be loaded again upon restart.
The above should solve your problem. You should also download and install latest BIOS and drivers. You can find them here.

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gyurmancs

Most likely the drive letter that the drive is trying to use is assigned to another device. The links below will help you change the drive letter.

Let me know if you have any more problems or questions

Issken

How to change your drive letter in Windows XP
http://www.fixya.com/support/r4183994-change_drive_letter_in_windows_xp

How to change your drive letter in Windows Vista and Windows 7
http://www.fixya.com/support/r4176803-change_drive_letter_in_windows_vista

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If Windows XP, you can burn to CD using OS but DVD needs Nero or similar to burn. Further, you will need DVD display software such as http://www.dvdvideosoft.com/products/dvd/Free-DVD-Player-Software.htm to watch DVDs.

I think Vista works native (untested) but Windows 7 has basic funtionality built right in.

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