Question about Philips SA5125/37 MP3 Player

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Frozen screen on my phillips mp3 player

My screen keepson freezing on the go gear screen when it first starts up and it wont power off normally and the computer will not rcognize it when you connect it normally but ir recognizes it when you restart it with a pin while its in usb port

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  • Anonymous Feb 29, 2008

    Keeps freezing on the go gear screen. It only works when I push the pin in it while it is in the usb port

  • melb18 Feb 29, 2008

    Our screen freezes for a short while but then starts normlly but we cant turn it off. were holding down the power button but nothing happens we have to just leave it on.

  • anastasiacru Jul 20, 2008

    i downloaded and deleted some music then it was updating and froze!

  • Anonymous Aug 03, 2008

    It just freezes on the Go Gear screen! It only works if I reset it.

  • freddie15 Oct 24, 2008

    it is frozen on go gear screen an wont turn off

  • Anonymous Dec 03, 2008

    the screen frozr while turning it off

  • Anonymous Feb 01, 2009

    frozen screen on my phillips mp3 player problem

  • big_riggs87 Feb 13, 2009

    when i try to turn it on it goes to the gogear screen and freezes i have to hit the reset button to get it to shut off, and it works just fine to add and remove files for it.

  • RPLONWUNALI Mar 05, 2009

    THE SAME

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Thanks for showing me cause my little sister had unplugged it and pluged it back in and it froze at the updating **** now it works baran new and it louder much louder than before yea when it freezes just connect the USBto your computer or even a phone charger but mostly a computer and hit the reset button and and it should turn off it might look like it froze but it diddent it just had to much things running at a time

Posted on Mar 24, 2009

  • Lil Rich Mar 24, 2009

    its simple easy steps if it is frozen wait for about 3 minutes to see if it will turn back on if not step1:plug your phillips mp3 player's USB cord to your local computer step2:find an object small enough to fit in the reset button step3:reset it and turn it on fixed

  • lucifer Jun 02, 2012

    thanks ..it worked for me..!

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IT IS A PROBLEM WITH THE INTERNAL MEMORY...FORMATTING MIGHT HELP NOT PROMISED THOUGH.....

Posted on Feb 21, 2008

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My mp3 player is not working

Posted on Feb 26, 2008

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Posted on Jan 02, 2017

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Hi Ayesha. Resetting the device should be able to fix minor problem with the unit. Since resetting the device had no effect, the problem you might encountering there is more of firmware problem. Try to reinstall/upgrade the firmware of your device. Philips has software that is called SONGBIRD. I think you have that one in the cd when you purchased the program You may download the progra,m by clicking here. Below is the procedure on how to perform the uprgade:

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