Question about Philips SA5125/37 MP3 Player

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Frozen screen on my phillips mp3 player

My screen keepson freezing on the go gear screen when it first starts up and it wont power off normally and the computer will not rcognize it when you connect it normally but ir recognizes it when you restart it with a pin while its in usb port

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  • Anonymous Feb 29, 2008

    Keeps freezing on the go gear screen. It only works when I push the pin in it while it is in the usb port

  • melb18 Feb 29, 2008

    Our screen freezes for a short while but then starts normlly but we cant turn it off. were holding down the power button but nothing happens we have to just leave it on.

  • anastasiacru Jul 20, 2008

    i downloaded and deleted some music then it was updating and froze!

  • Anonymous Aug 03, 2008

    It just freezes on the Go Gear screen! It only works if I reset it.

  • freddie15 Oct 24, 2008

    it is frozen on go gear screen an wont turn off

  • Anonymous Dec 03, 2008

    the screen frozr while turning it off

  • Anonymous Feb 01, 2009

    frozen screen on my phillips mp3 player problem

  • big_riggs87 Feb 13, 2009

    when i try to turn it on it goes to the gogear screen and freezes i have to hit the reset button to get it to shut off, and it works just fine to add and remove files for it.

  • RPLONWUNALI Mar 05, 2009

    THE SAME

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Thanks for showing me cause my little sister had unplugged it and pluged it back in and it froze at the updating **** now it works baran new and it louder much louder than before yea when it freezes just connect the USBto your computer or even a phone charger but mostly a computer and hit the reset button and and it should turn off it might look like it froze but it diddent it just had to much things running at a time

Posted on Mar 24, 2009

  • Lil Rich Mar 24, 2009

    its simple easy steps if it is frozen wait for about 3 minutes to see if it will turn back on if not step1:plug your phillips mp3 player's USB cord to your local computer step2:find an object small enough to fit in the reset button step3:reset it and turn it on fixed

  • lucifer Jun 02, 2012

    thanks ..it worked for me..!

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IT IS A PROBLEM WITH THE INTERNAL MEMORY...FORMATTING MIGHT HELP NOT PROMISED THOUGH.....

Posted on Feb 21, 2008

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My mp3 player is not working

Posted on Feb 26, 2008

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2 Answers

My philips go gear mp3 player 8gb SA52XX is frozen (stuck at the part where it says go gear) nd due to that my pc ownt recognize it and nd obviously i cant listen ot music, iv tried everythiing frm...


Hi Ayesha. Resetting the device should be able to fix minor problem with the unit. Since resetting the device had no effect, the problem you might encountering there is more of firmware problem. Try to reinstall/upgrade the firmware of your device. Philips has software that is called SONGBIRD. I think you have that one in the cd when you purchased the program You may download the progra,m by clicking here. Below is the procedure on how to perform the uprgade:

Download and install the Phillips Songbird program. Launch the Phillips Songbird software.
Connect the Phillips GoGear MP3 player to your computer using the supplied USB cable. Click the icon of your GoGear MP3 player on the left side of the Songbird interface.

Click the "Tools" tab. Click the "Check for updated firmware" button. If a new update is available for your device, it will be downloaded and applied. Do not disconnect the GoGear MP3 player until the Songbird program tells you that the installation is complete.

Hope this helps..

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1 Answer

My mp3 player is frozen and wont start up


Try this:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2200

If that doesn't work and it is under warranty, take it back and get a new one.

Jul 17, 2009 | RCA M4208 MP3 Player

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Frozen while on the refresh database screen


Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Nov 18, 2008 | SanDisk Sansa e250 MP3 Player

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MP3 PLAYER NOT WORKING SCREEN FROZEN IN INITIALIZING


I need help...it's a Christmas gift and i cant get my daughters hello kitty digital photo frame / mp3 player to un freeze.It wont turn off.

Nov 15, 2008 | MP3 & Digital Media Players

3 Answers

Frozen screen on my phillips mp3 player


You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically

If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."

-Tha Mp3 Doctor

Sep 01, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Frozen solid


i have the same promblem i was listening to my music and it had full batteries and it just shut off this is so bull like i think i have to return it and buy something else!!

May 06, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen screen


reset the gogear pres the power and volume + at same time

Apr 19, 2008 | Philips GoGear HDD6330 MP3 Player

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Phillips Go gear trouble


sorry dominik i cant help you. im trying to fix it right now but it wont do anything.

Sorry Bud, PIotR

Apr 12, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Frozen but now warm


You haven't ruined the player.

Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

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Sansa seems to be frozen at startup


is my sansa broke or wat. when i plug the usb cord in the sansa comes on and wen i take it out it goes off , but the screen don't come on......i suffered the problem of wen the screen do come on it stops at the sansa rhapsody part then start over back to the big sansa screen then sansa rhapsody..........someone please help!!!!!!!!!!!!!!!!!!!!!!!

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

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