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Legend 11 Kirby, sometimes will not turn on

I have the Legend 11 Kirby, I am having a problem with it, sometimes it will not turn on, the light is on but it doesn't do anything else. I unplug it, plug it back, I checked the plug on both the machine and the outlet.

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Could have a problem with the motor, may need carbon brushes, or other motor related parts. If the light turns on and off with the switch, then the switch is probably ok. There is a speed switch inside the motor casing that could be bad.

Posted on Feb 21, 2008

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Posted by smokey 1 on July 22, 2008
Hello, Help please, Using my vacuum, turned it off briefly, then went to turn it back on and it would not .I checked plugs which were both fine. Motor is strong, impeller is fine. The light comes on near the button to turn it on however it's not doing anything. Switch maybe? Just a guess. Thanks for your help! Alice
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It can be only one of 2 things, either it could be the safety switch or the foot switch and they would have to be replaced. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

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Hi I am looking for
Posted by libbit1 on Jun 30, 2008
Hi, I am looking for some where to get my Kirby Legend 11 vacuum cleaner serviced and probably a new brush head for it thanks.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In most cities there are factory authorizes Kirby Vacuum dealers that also do service in most of the big cities other wise there are your local vacuum cleaner dealers in your area that also do service on the Kirby vacuums. When referring to the brush head are you asking for the bell housing or the brushroll. The brushrolls are very available @ either dealer but the bell housing that the brushroll fits into you probably will need to get that from the factory or the local vac dealers may have a good used one for less money or ½ the cost of a new one. Just a suggestion for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

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Hours 8:00 am to 5:00 pm (EST) U.S. & Canada Fax # 1 (216) 529-6146
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Consumer Relations
The Kirby Company
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Cleveland, OH 44102
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