I have the Legend 11 Kirby, I am having a problem with it, sometimes it will not turn on, the light is on but it doesn't do anything else. I unplug it, plug it back, I checked the plug on both the machine and the outlet.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Legend 11 Kirby, sometimes will not turn on
Could have a problem with the motor, may need carbon brushes, or other motor related parts. If the light turns on and off with the switch, then the switch is probably ok. There is a speed switch inside the motor casing that could be bad.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Heritage II Legend...First you make sure that the machine is unplugged from any outlet,. Now, raise your height adjust to the highest level. Next you will need to turn your belt lifter on the front of the nozzel to the right as far as you can. Now flip the hinged light cover up, and turn the latch that holds down the head to the left. Your nozzle is now released. Now take the hose and roll it on to the bar from the front to the back, make sure it is aligned and then turn the latch to the right locking the hose, and you are ready to kirby it up! Hope this fixesya! Let me know, Thanks, Rene (the Vacuum Doctor)
http://geeksquad.fixya.com/ThreadView.aspx?prdid=11558&thid=818960 Kirby Legend II Posted by smokey 1 on July 22, 2008 Hello, Help please, Using my vacuum, turned it off briefly, then went to turn it back on and it would not .I checked plugs which were both fine. Motor is strong, impeller is fine. The light comes on near the button to turn it on however it's not doing anything. Switch maybe? Just a guess. Thanks for your help! Alice Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It can be only one of 2 things, either it could be the safety switch or the foot switch and they would have to be replaced. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://kirby.com/ Customer Service – U. S. & Canada 1-800-494-8586 Hours 8:00 am to 5:00 pm (EST) Mail To: Consumer Relations The Kirby Company 1920 West 114 Street Cleveland, OH44102 Thanks, Don the Vac Man Go Ahead. Use Us.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=722285 Generic problem for all Vacuums Hi I am looking for Posted by libbit1 on Jun 30, 2008 Hi, I am looking for some where to get my Kirby Legend 11 vacuum cleaner serviced and probably a new brush head for it thanks. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In most cities there are factory authorizes Kirby Vacuum dealers that also do service in most of the big cities other wise there are your local vacuum cleaner dealers in your area that also do service on the Kirby vacuums. When referring to the brush head are you asking for the bell housing or the brushroll. The brushrolls are very available @ either dealer but the bell housing that the brushroll fits into you probably will need to get that from the factory or the local vac dealers may have a good used one for less money or ½ the cost of a new one. Just a suggestion for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://kirby.com/Customer Service – United States & Canada1-800-494-8586 Hours 8:00 am to 5:00 pm (EST)U.S. & Canada Fax # 1 (216) 529-6146 Mail To: Consumer Relations The Kirby Company 1920 West 114 Street Cleveland, OH44102 Thanks, Don the Vac Man Go Ahead. Use Us.
Generic problem for all Vacuums Legend II Kirby footswitch I have a Legend II footswitch foolishly did not record the position of the wiring I have 2 reds for the light and a positive and negative could you tell me which wire goes in what hole please I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I do not have schematics of the wring diagram in order to help you on this question but to be accurate you will need to contact a serv tech tat would be in the yellow pages , or call the Kirby factory service or some examples listed below: http://kirby.comContact Us by Phone United States and Canada 1-800-494-8586 Between the hours of 8:00 am to 5:00 pm EST Monday thru Friday www.A-1Vacuum.com1-800-657-1874ask for the service dept