Question about Dell 942 All-In-One InkJet Printer

1 Answer

My ink carrage keeps slamming into the side and the message is to clear the area but there is no obstruction. The printer will begin a page then abruptly go either left or right and slam into either side .Ink cartrages are newtoday .

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 4,041 Answers

It is because some time of the other it has moved on the belt where the inks cartages slides on the bar.

You can try to get it to stop in the middle of the bar do this by printing some thing and as it starts printing switch off at the power so it will stop then push it over a little bit to the other side by hand not to much.

But don’t push it to hard then restart the printer and see if it any better you may have to do this more than ones till you get it right.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one and to go on helping.
All The Best: Pineworks

Posted on Feb 05, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Keep getting paper jam fault 3618

If the error comes up during the initial setup of the printer:

  • Select All-in-One Printers.
  • Double-click the Setup Guide for your printer.
  1. Open the printer access door.
  2. Remove all:
    • orange shipping tape
    • foam pieces
  3. Follow the steps in the Setup Guide to insure that you have properly installed the printhead and ink cartridges.
  4. Close the printer access door.
  5. Press OK to clear the error.
  6. Make a print.

Check the printhead carriage area:

Debris and Obstructions:

  1. Remove any paper, tape or other obstructions from the printhead carriage area.
  2. Gently move the printhead carriage from side to side to see that it moves freely and there are no obstructions.

Ink Cartridges:

  1. Lift the printer access door, then remove the ink cartridges from the printhead.
    NOTE: If the printhead does not move to the center position, press Home, then Maintenance on your printer. Check if the Install Ink Cartridge option is available. If so, select Install Ink Cartridges, press OK, and follow the instructions. Otherwise do the following:
    1. If an error is displayed on your printer control panel or the status monitor on your computer, press Cancel to clear the error.
    2. Go to KODAK All-in-One Printer Downloads and Drivers, select your printer from the All-in-One Printers pull-down list, and download and install the latest firmware version for your printer. Follow the on-screen instructions.
    3. After you upgrade the firmware, press Home on the printer control panel.
    4. Select Maintenance, then press OK.
    5. Select Install Ink Cartridges, then press OK.
    6. Follow the instructions on the control panel LCD.
    7. Go to the next step.
  2. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.
  3. Verify that the KODAK Ink Cartridges have not been refilled.
  4. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.
  5. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.
  6. Close the printer access door.
  7. Press OK to clear the error.
  8. Make a print.
Hope this helps.

Apr 19, 2011 | Kodak ESP5250 All-In-One InkJet Printer

1 Answer

The 5100 error won't go away. The inks slam from


This particular error has a lot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip.You can find the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display). Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corresponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on).

Thank you !!

Jun 26, 2010 | Canon Pixma MP480 All-In-One InkJet...

1 Answer

Lexmark 5400 cartridge carrier slams up against back???? Won't stop!! It's a new printer, put in a high cap black and low cap color cartridge. Any ideas how to fix this?

Cartridges may not be seated properly. Remove all the cartridges from the printer. Close the cover. Unplug the printer from the power source. Wait for about 10-15 seconds. Plug printer back to power source. If printer ink cartridge carrier still slams on the sides, encoder strip of the printer might be damaged. If it's still within warranty from where you bought it, have it replaced at that store. If ink cartridge carrier is not slamming to the sides, re-insert the cartridges. Make sure there are no obstructions along the carrier's path. Close the cover. Let the printer print the alignment page. If it's still going to slam the carrier, have it replaced.

Apr 07, 2010 | Lexmark 83 Color Ink Cartridge (Twin Pack)...

1 Answer

The ink carrage keeps slamming the the left over and over.

Clean the semi clear strip that runs from right to left and goes through the carriage. This tells the carriage position by a very fine amount of lines. If cleaning the strip does not work then attempt to clean the reader unit on the carriage. Just use a qtip/cotton bud slightly moistened in metholated spirits or light cleaner like windex. If your printer does'nt have a strip like I explain then it's likely a switch at the end of the carriage runner.
Hope this helps

May 05, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

The ink carrier has a clear carrier jam message...

If the printer carrier is slamming into the side of the printer, please try the following:
  1. Disconnect the power supply from the back of the printer.
  2. Open the front cover of the printer where the cartridges are located.
  3. Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
  4. Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
  5. Close the front cover of the printer and reconnect the power supply.
  6. If the problem persists, then its a hardware issue and you should contact Lexmark for replacement of the printer.

Apr 08, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I keep getting an error (81:01)

The problem refers to basically a paper jam. I thing your problem could however be the carrage movment. There is a special oil required for the carrage, but failid this use a very thin oil such as sewing machine oil. The trick is to not use too much oil, only a drop or two over the entire length of the carrage. Also needs to be oiled is UNDER the rail towards the back. Look carefully at the back of the carrage where it has the back slider. This rail needs to be clean and lubricated. Probable easier to clean and lubricate if you remove the encoder strip.

Dec 10, 2008 | HP DesignJet 500ps InkJet Printer

1 Answer

Carrier stall

The most common causes for this problem are:1. The carrage has come unhooked from the guide belt. 2. The guide belt has gotton dirty. On the back side of the carrage is a clear plastic strip with hard to see lines on it. If this has gotten dirty, it can be cleaned with q-tips and isopropyle alcohol. If it has come unhooked, just move it up and down a little in the back of the carriage, it will usually slip back into place.

Jul 25, 2008 | Lexmark X85 All-In-One InkJet Printer

1 Answer

C4180 printer

Hi ,
This product clearly needs a servicing as far as my experience goes . Still we shall go ahead and try to reach the solution or else this definitely needs servicing. I shall explain why -
1. check cartridge on right : if you have replaced the black cartridge and have been using the original cartridges then its an issue with the print heads. The black print head needs to be replaced by the local service centre . There is a blockage in the nozzles of the print cartridge that passes out the ink.
2. slam to the right : if i am not wrong this is the carriage you are referring to. Do the following steps (though i presume you might have done it if you have reset the printer)-
a. pull out the power cable
b. open the cartridge door and hold the carriage with your hand and move it manually 4-5 times left to right with as much speed as possible....there should be no obstruction on the way it moves.....if there is a pin / peice of paper / any obstruction - remove it if you can. The carriage could also slam if the pin of its movement has gone loose and it keeps on slamming uncontrolably. This seriously needs a servicing from the local service centre.

Apr 04, 2008 | HP PhotoSmart C4180 All-in-One Color...

2 Answers

Carrage jam - error message

if you have had this for some time, the ink pads and their well may be clogged with dried ink. look at those. If so, you will have to take them out and clean out the well, then the ink heads should move freely.

Jan 28, 2008 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Error 1200, printer carrier stall

check printer belt for missing teeth if none are missing lubricate carrier bar(big siler bar that ink cartrides trvel along) with 3in 1 oil with power off then back on to retry

Jan 06, 2008 | Dell 922 All-In-One InkJet Printer

Not finding what you are looking for?
Dell 942 All-In-One InkJet Printer Logo

Related Topics:

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts


Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74198 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides