Question about Canon MX300 Office All-In-One Printer

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Paper won't feed in. The printer catches the paper and then releases it and continues printing

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This maybe because your printer is not calibrated.

Hope this helps!

Posted on Feb 05, 2010

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4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

The printer hp deskjet 3325 dos't drag the paper to print


Solution one: Reset the product
  1. Press the Power button (c01602202.gif ) to turn on the product.
  2. With the product turned on , disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 15 seconds.
  5. Plug the power cord back into the wall outlet.
  6. Reconnect the power cord to the rear of the product.
  7. If the product does not turn on by itself, press the Power button (c01602202.gif ) to turn it on.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Adjust the paper settings in the print driver The paper settings in the print driver must match what is loaded in the tray. NOTE: These changes do not change the default print settings. The print settings return to default the next time the program opens.
  1. Open the document that you were trying to print when the issue occurred.
  2. Click File , and then click Print . The Print dialog box opens.
  3. Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences .
  4. Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality .
  5. From the Size is drop-down menu, select the paper size that matches the paper in the tray.
  6. From the Type is drop-down menu, select the paper type that matches the paper in the tray.
  7. Click OK , and then click OK again to print the document.
NOTE: If the issue is resolved, and you want to print on another type of paper, load the new paper type, and then repeat the previous steps for the new paper.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Clean the paper rollers Follow these steps to clean the paper rollers.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Remove the rear access door. Different models have different rear access doors. Some have one release tab, some have two release tabs, some have a knob to turn, and some have in-tray catches. Some also have automatic two-sided printing accessories (duplexers). Release the rear access door or duplexer as necessary, and then remove it to access the paper rollers for cleaning. Wipe each paper roller with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward carefully to clean all the way around.
  4. Allow the rollers to dry completely, and then replace the rear access door or duplexer.
  5. Slide the rear access door or duplexer into place, and then gently push it in until it clicks or snaps into place.
  6. Reconnect the power cord to the rear of the product.
  7. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause Any of the following issues can cause this issue:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the tray face down. For photo paper, always load the rougher side of the paper facing up.
  • The paper is too slick for the product.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are dusty.

Dec 30, 2010 | HP DeskJet 3325 InkJet Printer

1 Answer

How do you get the paper inside that thing?


  1. Open the document that you were trying to print when the issue occurred.
  2. Click File , and then click Print . The Print dialog box opens.
  3. Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties , Options , Printer Setup , Printer , or Preferences .
  4. Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality .
  5. From the Size is drop-down menu, select the paper size that matches the paper in the tray.
  6. From the Type is drop-down menu, select the paper type that matches the paper in the tray.
  7. Click OK , and then click OK again to print the document.
NOTE: If the issue is resolved, and you want to print on another type of paper, load the new paper type, and then repeat the previous steps for the new paper.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Clean the paper rollers Follow these steps to clean the paper rollers.
  1. Press the Power button to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Remove the rear access door. Different models have different rear access doors. Some have one release tab, some have two release tabs, some have a knob to turn, and some have in-tray catches. Some also have automatic two-sided printing accessories (duplexers). Release the rear access door or duplexer as necessary, and then remove it to access the paper rollers for cleaning. Product with one rear access door release tab Product with two rear access door release tabs c01963694.gif c00104514.gif Product with a rear access door release knob Product with in-tray catches c01964197.gif c02297019.gif Product with a duplexer c01964198.gif
  4. Wipe each paper roller with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers upward carefully to clean all the way around. Figure 1: Paper rollers
  5. Allow the rollers to dry completely, and then replace the rear access door or duplexer. Slide the rear access door or duplexer into place, and then gently push it in until it clicks or snaps into place.
  6. Reconnect the power cord to the rear of the product.
  7. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.


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Nov 02, 2010 | HP Photosmart 375 InkJet Printer

1 Answer

Printer not catching paper


You may have to clean the pick up rollers with alcohol or put a new roller in your printer.

If you have a printer with a tray, make sure it is set correctly for the paper you have installed.

It will try to grab the paper a number of times and will usually give you a paper jam error after a number of tries.

Jul 13, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

Xerox Phaser 6120 cannot feed paper without help


As this is an old posting I should imagin you might have it sorted by now.
if you have these type of problems clean the feed in rollers with a alcohol wipe or similar. There is usually a solonoid / clutch release mechanism that controls the paper selected from tray. I would go for the simplest solution. Over time the rollers get coated in paper lint, clean water is usually best if that fails perhaps an alcohol wipe might improve matters.
Good luck.

Jan 03, 2010 | Xerox Phaser 6120N Printer

1 Answer

My Ip90 won't feed paper when I try to print a job.


Hi there,
If the paper does not feed properly it could be due to the follwong causes.

Cause 1 : Inappropriate paper type used
Action : * Check to see if the paper you are printing on is too thick or curled.
* Check if the paper exceeds the load limit mark, if it exceeds, load less paper.

Cause 2 : Paper Feed Roller is dirty.
Action : Follow the steps described below to clean the Paper Feed Rollers.
If envelopes or post cards do not feed properly, even after correctly any paper curl, clean the Paper Feed Roller.
1) Ensure that the printer is turned on and there is no paper loaded in the printer.
2) Hold the RESUME/CANCEL button down and release after the POWER lamp flashed there three times.
The paper roller rotates as it cleans.
3) Repeat this cleaning operation one more time.
4) Load a sheet of plain paper in the printer.
5) Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed a sheet of paper.

Cause 3 : Paper jams.
Action : Remove the paper according to the following procedure.
1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Output Slot Cover, whichever is easier.
* If the paper tears and a piece remains inside the printer, open the Print Head Cover and remove it.
Caution: Be careful not to touch any components inside the printer.
* If you cannot pull the paper out, turn the printer off and turn it on again.
The paper will be ejected automatically.
2) Reload the paper into the printer and press the RESUME/ CANCEL button.
If you cannot remove the paper or if the paper tears inside the printer or if the Paper Jam error continues after removing the paper, contact the Customer care center.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Dec 03, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Paper not feeding through getting stuck halfway


One common cause of paper feed issues is a build up of dust on the printer's rear paper feed roller. This roller consists of a plastic axle white roller. This is located in the automatic sheet feeder and is referred to as the "Pick Roller." As dust builds up on the rubber rollers, they become less tacky and therefore unable to grab a single sheet of paper.

To prevent and/or cure this type of paper feed problem, these rubber rollers should be cleaned. Unplug the printer's power cord and remove the paper from the automatic sheet feeder. Please remove the paper access door from back of the printer and clean the white rollers inside with a cloth dampened with warm water (be sure there is no excess water on the cloth as it may drip into the machine). After these are free of any dust, close the paper access door. Reload the paper and plug the power cord back in. The paper should then feed normally.

Next, try this printer self-test by following the steps given below:

1. Power the printer off.
2. Press and hold the "Paper Feed" button.
3. While still holding the "Paper Feed" button, press and release the "Power" button. Continue holding the "Paper Feed" button.
4. When the printer starts pulling paper, release the "Paper Feed" button. It should print a test page at this point.
5. Power the printer off, as this test is continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 10, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Will not Print


Try a hardware check of the printer first. To check the hardware of the printer, do the following:
  1. Switch off the printer.
  2. Load one sheet of paper into the paper feeder.
  3. Press the Power button and the Paper Feed button at the same time and hold them both down for three seconds. Then release the Power button only.
  4. When the printer begins to print, release the Paper Feed button. A page will be printed. The page should contain some text at the top and a series of horizontal color lines (cyan, magenta and yellow) below the text, with a thick black line below the colored lines. All the lines should be solid.
  5. When the test is complete, switch off the printer. NOTE: If you do not switch off the printer, it will continue to print.

Sep 24, 2008 | Lexmark X1270 All-In-One InkJet Printer

2 Answers

Kodak PD6000 Printer Dock will not lift and feed paper from paper tray


Greetings,

Here's the link for your products Troubleshooting Guide

Keep us posted and thank you for using our service.
FixYa - Technical Support, Instructions & Repair Service

Jul 30, 2008 | Office Equipment & Supplies

1 Answer

Paper doesn't advance through the printer


Hi, Sounds very much like the feed rollers are worn out. If you can get to them without too much trouble you can clean them up with regular rubbing alcohol and a rag which will help the paper feed. You might also want to try unpluging the printer and trying to roll the paper feed buttons by hand and seeing if a piece of paper will feed through without catching anywhere. If it does catch somewhere, then you may very well have a small piece of paper jammed in the paper path causing the jam. Good luck.

Aug 25, 2007 | Lexmark Z31 InkJet Printer

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