Question about Kenmore 99012 / 99014 / 99019 Electric Kitchen Range

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Kenmore 99012 Electric Element won't turn off

I have a Kenmore Elite 790.99012, the dual surface element is not working. The center element is always on and the temp just says "HE"

Is there anyway to fix this or disable this element?

Posted by on

  • Teddydog May 09, 2008

    I have the same problem and I'm hoping for a fix. The small center element of my right-front burner will not turn off. Have turned off the circuit breaker and it will not reset. I've seen a suggestion that it might be the switch for this burner is toast.

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6 Suggested Answers

  • 1 Answer

SOURCE: Kenmore Elite 790 Range

I can't believe I found this today. Today, my Elite 790 inner coil also stopped working! A little too coincidental.

When I turn on the burner, I can hear like a relay click on, but it does not heat. The middle and outer burners are fine.

Posted on Dec 21, 2007

cactus bob
  • 267 Answers

SOURCE: I have a Sears bought

the burner must be replaced . easy job, open oven look under lip of stovetop there are two 1/4 inch drive nuts , remove them then you can lift the cooktop you will see the underside of the burner . its held in with two screws , carefull of the clips,there easy to loose . let the old burner hang by its wires . when you get the new one in move the wires one by one to the new burner ... you will need two people one to hold the top up and one to do the work . dont forget to turn power off to stove . part will cost around 100.00 should take no longer than 15 mins to do the job . have fun and good luck ........ please rate this answer i need votes to stay here , thanks

Posted on Feb 01, 2009

Maytag317
  • 1136 Answers

SOURCE: 0ne of the surface units does not heat. Frigidaire Electric Range

HI, You will need to change the burner switch. When the element shorted, it took out the switch also. If you need help with part#, please let me know

Thanks
Vic

Posted on May 17, 2009

blueextc3221
  • 15935 Answers

SOURCE: I have a Kenmore elite range 790 and the front

It appears your element or clock has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

BarrettDenCo
  • 1772 Answers

SOURCE: on My Kenmore electric stove,

Sorry to read about your problem, I hope this helps you out.

you have a defective control..either unplug or turn off ckt breaker, until you can contact a service company.

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck

Posted on Dec 22, 2010

richroth
  • 9472 Answers

SOURCE: The front right burner on the ceramic cooktop of

You will need to replace the element. What is the model number that is on the range?

Posted on Jan 19, 2011

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I have a Kenmore elite range 790 and the front right center element does not heat up. The two outside elements work fine.


It appears your element or clock has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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Okay...what you have is a dual element with the 6 inch coil burned out. Yes, this is repairable, but unfortunately, since this is a dual element, it is sold as one assembly. The part number for a replacement is WB30T10044, and you can find it at repairclinic.com for about $90 (repairclinic item number 824238). I know it isn't cheap, but it beats having to pay for a service call, or buying a new appliance.

If you wish to repair this yourself, you can do so by following these steps:

1. UNPLUG the range before servicing. There are dangerous voltages still present even with burners turned off.
2. There are a few screws located under the front edge of the cook top. You will need to open the oven door to see them. Remove these screws and the top should lift up. If the range is not equipped with any kind of hinge supports, the top will have to be propped up.
3.On some ranges, there is a disconnect plug for the surface element wiring harness. If you have this feature, unplug the wire harness from the connector and follow these steps:

a. Unplug the cook top and leave the elements in place.
b. Place the whole cook top assembly face-down on a soft surface (like some old towels, or a blanket).
c. Remove the affected surface element. Take note of the numbered positions where the mounting screws are located and locations of the wires. You may want to write down the numbered positions and the wire color codes. HINT: A good digital camera can save you time if you have one. You will need to install the new element in the same manner.
d. Install new element (upside down). Handle the surface elements with care. They are very fragile. Care also must be taken not to handle the element coils or ceramic material. Try to handle from the underside of the element only. Oil from your hands can cause damage to the element and/or premature failure.
e. Re-install the cook top back on the range and you are DONE.

NOTE: If your range does NOT have a disconnect plug on the wiring harness you will need to perform the repairs with the cooktop propped up, and install the surface element assembly from underneath. A helpful hint: Use some duct tape to hold the element secure until you have it screwed back into place. Don't forget to remove the duct tape when completed. Once completed, lower the cook top and secure with screws.

I hope you find this information helpful. Let me know if you have require additional assistance.

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I can't believe I found this today. Today, my Elite 790 inner coil also stopped working! A little too coincidental.

When I turn on the burner, I can hear like a relay click on, but it does not heat. The middle and outer burners are fine.

Dec 20, 2007 | Kitchen Ranges

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