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The e200 series players have 2 versions, plus a Rhapsody version.
How to check your version:
On the player
1. Go to the Main Menu
2. Select Settings
3. Select Info
4. Check the firmware version, if it says v1 it is a version 1
( or Rhapsody
Rhapsody also supports Rhapsody service and channels
USB mode is Rhapsody/PlaysForSure instead of MSC/MTP for
the normal v1
Rhapsody fonts are smooth, antialiased ) v3 it is a version 2
Having a version 2 player, songs can be deleted on the player itself:
1. In playback mode, press submenu.
2. Select the Delete Song item.
For all versions you can delete songs:
1. Making a connection to a computer first.
2. Use the Windows explorer on the computer:
Select "My Computer" on the desktop and go to the internal memory or expansion card of the e250:
Go into the MUSIC folder. Select your songs inside the MUSIC folder and select delete.
Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
e200\...\MUSIC folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).
If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.
this is a common problem w/ the e250r and you can reset it by
1.Slide the button on top so it is on the orange
2.hold the record button on the left side
3.let it reset
4.download you music from a different place (not Rhapsody)
Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info.
One solution would be to format your player in Windows Media Player (version 10 or 11):
1. Make sure your player is in MTP mode by navigating the menu as follows:
Menu > Settings > USB Mode
You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure".
2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt.
3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature.
You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts
Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well):
For standard E250 or E250R "Rhapsody Series":
Make sure your player is set to MSC mode, or "Rhapsody" Mode
The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files.
I hope this helps. There are other procedures available but these might actually make your player work normally again.
Hoping for the best :)
i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?