Question about HP OfficeJet 7310 All-In-One InkJet Printer

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HP office jet 7310 all in one. when trying to fax it says scanner failure. Turn off power and restart. This accomplishes nothing. Suggestions?

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This means that there is an internal failure of some kind (e.g. the scanner is stuck). Be sure that the shipping lock has been removed and try again. HP is very good about support, try contacting them through their website or by phone.

Good Luck!

Posted on Feb 05, 2010

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