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Help with I/O Device Error on my Rumba 1200

My MP3 player was doing fine until I got hit with a virus and I cannot open it anymore even when I plugged it to my computer, I tried firmware upgrade but it didnt help, now whenever I connect it on my computer, it does not appear anymore...I tried looking it up at device manager and it appears that it is now a player device class, what shall I do to make it work again?

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This is bull

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