Question about Sony Bravia KDL-40V5100 40 in. LCD HDTV

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Sony kdl-40v5100 has handshake problem

New sony kdl-40v5100 has handshake problem intermintently with Moxi DVR cable box (Charter). Pink screen with picture when TV turned on. Turn off and turn on TV or replug HDMI cable resets perfectly.Happens on all HDMI inputs with the cable box. Changed HDMI cable to Monster cable, didn't help. Changed out DVR, same result. Is it a TV problem or cable box issue?

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1.This issue sounds as though the TV connection circuit has an issue.
2. You have changed the DVR and the HDMI cables and you still have an issue with the video (pink screen) indicates a video circuit issue ( improper voltage or current) at the video section of the circuit.
3. This will require some troubleshooting by a qualified tech.
4. To make sure, try connecting another properly working LCD TV to the cable box or DVR an check.If you get a picture and sound properly it is the TV.
5. Usually a cable box is QA'd (quality assured) by the company and will not be sent unless tested 1st


Posted on Feb 05, 2010

  • Harleen Nash Feb 05, 2010

    1.This issue sounds as though the TV connection circuit has an issue.
    2. You have changed the DVR and the HDMI cables and you still have an issue with the video (pink screen) indicates a video circuit issue ( improper voltage or current) at the video section of the circuit.
    3. This will require some troubleshooting by a qualified tech.
    4. To make sure, try connecting another properly working LCD TV to the cable box or DVR an check.If you get a picture and sound properly it is the TV.
    5. Usually a cable box is QA'd (quality assured) by the company and will not be sent unless tested 1st



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