Question about Xerox CopyCentre C20 Black and White Copier

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Open heat Hi.... is there a way to keep the machine working after this error appears, I mean at least ´til the replacement arrives? Thanks

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Short answer is....no
although you haven't given us much information to go on

Posted on Feb 21, 2008

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1 Answer

Low Heat Or Open Heat


Dear
low heat error means the temp. of fusser assy. was not achieved during the specified time. some times occur during low voltage supply and reset after s/w OFF-ON.
Open heat error means there is no electrical connection to the heater heater of the fusser assy. It has tob either repaired or replaced with new one. mostly the thermostat is responsible.
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If an '' open heat error'' appears on the screen of your printer what does it means?


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I know that I need to change out the printer cartridge but I don't want to get one because the printer say "open heat error call service". What does that mean?


Hi,

Unplug the machine for few minutes, say 30 minutes and then plug it back.If the problem persists, you need to replace Fuser.

Good Luck!!

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3 Answers

Error Code H2


H2 means the thermistor is open or defective.

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Try to press the # - interrupt- C- interrupt (one after the other.) then enter 14 then copy button. If it doesnt work replace the thermistor.

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Open heat error


From looking at the manual it looks as if you have a faulty thermistor. When warming up, it has to heat up to at least 60 degrees. If it stays lower then 60 degrees celsius for over 35 seconds and doesn't reach 60 within that time frame then that would cause the open heat error that is happening on your machine.

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Canon PC-850 E002 Error Code


After some searching, it appears that this error is common on all Canon Copiers. It means that "Fusing unit not heating up" This is most likely due to a bad fusing unit, or a component the fusing unit. Recommend replacing Fusing Unit.

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1 Answer

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Hi Jay,

let me guess, your dcp is about 2,5 years old, right? You have used generic ink carts and very often used the manual cleaning, right?

You need a new waist ink absorber,, which can be purchased at any service partner near your home (see brother homepage of your country). When done so you have to open the dcp and to replace the box. At last you have to reset the eeprom:

press menu then start bk-copy then fourtimes arrow-up (quickly after another). machine switches to maintnenace mode. press by help of the arrow-up and after each digit the set key: 8  0 (zero).
Press start bk copy til PURGE64xx appears. Press 2 7 8 3 (Arrow up and set key) and then STOP.
To leave maintnenace press 9 then 9. After machine comes up in a normal stae the error message is disappeared.

Please DO replace the box first before doing the reset. Otherwise you will seriously damage the dcp!

Mar 12, 2008 | Printers & Copiers

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