Question about Cameras
Try removing the batteries for two minutes, this will reset the camera control board.
If that does not fix the problem, and when you take a picture what you get is a mix of reddish shadows, same as you can see on LCD display, that means that the camera has a faulty CCD sensor.
The CCS sensor is the device that captures light and converts it into a digital signal to generate the picture.
In that case call immediately Sony , at the number listed on the owners manual.
CCD sensor faults are repaired at manufacturer's expense most of the time, and you will probably get the camera fixed for free or replaced.
Note: If the red picture is only on display, and picture is not blurred, and colors on taken picture are regular, then the fault is the flat ribbon cable to LCD. If picture taken are reddish instead, that is the CCD sensor.
See Sony Global - "Contact Us"
Posted on Feb 05, 2010
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Posted on Jan 02, 2017
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