Question about Ricoh Aficio CL3500N Laser Printer
This happens because the print job coming from your PC does not match what the printer thinks it has. So the question is what tray are you trying to print to? If you are printing to the paper tray that sits under the printer and it asks you to load paper then either the tray is set to the wrong size OR wrong paper type. An example would be if the tray was set to 8 1/2 X11 letterhead and your print job in the PC says 8 1/2 X11 plain paper. The same applies if you are trying to print to the bypass tray. The settings need to match.
If you are sure these settings match then there could be a problem with the paper size detectors in the paper tray or switches. Remove the paper tray and look at the back left corner. You should see 3 little plastic fingers. They should all be level with each other and sticking out from the tray body (for 81/2X11). If you remove the paper and slide the back stop in the tray forwards and backwards you can see the little tabs move in and out. The machine uses these tabs to determine what paper size is loaded into the tray. If you look into the "port" where the tray goes you can see the 3 "switches" (little tabs) that stick out and are actuated by the 3 tabs on the cassette. There could be an issue with the cassette tabs or the switches causing the machine to think it has something other than 8 1/2 X 11 loaded.
Check these areas and hopefully you can resolve this issue.
Posted on Feb 05, 2010
You have to change the setting of your printer if it is set to print from bypass tray. You can load paper into the bypass tray and it will fix the problem. If you have a Multi Function Product (MFP) commercial grade with multiple paper sources, this message may come up again. In the file/documents properties go to the File menu of that document and change the "paper set up/page settings/paper source" from bypass to Automatic or Auto Paper. Again save the file/document and it will save your new paper source settings. If someone sends you a file, or you upgraded to a bigger machine, this message may come up and you will have to make these changes due to the fact that the document was created with smaller product printer/page settings. Don’t make bypass tray as your default setting.
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Posted on Feb 05, 2010
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Posted on Jan 02, 2017
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