Question about Lexmark X5150 All-In-One InkJet Printer

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I put in new black cartridge #82..the printer then went thru alignment..no problem.. it says 100% quality.. except the print comes out red???

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  • mashbrook Feb 05, 2010

    Thank Don..But..I used a "new" Lexmark 82 Black cartridge..I am not up to speed on trouble shooting these type of problems.. sooo It may be something simple that I am not aware of..as the printer is not telling me there is an error of any sort??/

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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Posted on Feb 05, 2010

  • Don  Farrell
    Don Farrell Feb 05, 2010

    Lexmark , provides a warranty on their inks cartridges. Call their technical support center or visit the Lexmark web site www.lexmark.com and tell them you might have received a defective cartridge.



    Don

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