Question about HP Scanjet 4300c Flatbed Scanner

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Hp scanjet 4300c, new install error msg: sorry scanner cannot be initialized (scanner had a lamp error) hp website suggests that transport lock is still engaged, but have checked and it is not. Did a power test and the lamp came on and carriaged moved. downloaded driver and software updates, uninstalled and went through install again. Diagnostics say scanner is working properly.

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Posted on Jan 02, 2017

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SOURCE: hp scanjet 3400c installation problem

Try installing in safe mode

Posted on Jan 07, 2008

  • 1 Answer

SOURCE: hp scanjet 3400c installation problem

No Way...
Problem with this scanner is: Microsoft has the wrong driver and HP delivers an uncertified driver that never gets itself correctly installed under XP. Scanner is likely to work just for one session. Do as I did. I am talking Dutch here.

Remove all software first and afterwards also folders like ProgramFiles\Hewlet Packard and other places were files were stored in. Maybe in Control Centre - System - Hardware Devices you may have Optical Devices - HP 3400C, Remove it also with right clicking and doing Undo Installation of the Driver and next unplug the scanner from the computer. Restart. Install the driver for migrating from early Windows version to XP. [url][/url] and, when done, restart with connecting the scanner when the computer is down. It now seems to be recognized and installed (like you must have seen before). Do not use the scanner on this stage. Now install the update [url][/url] Restart again. Go back to System - Hardware Devices where you now certainly find the scanner under Optical Devices. Click right on it and choose Properties and Install the Driver Again or something alike in English. On the question Must Windows Search For It? Pick 'Not This Time." Next with "Install From a Certain Location." Then choose "Do not Search, I Want to Install the Driver Myself." Now choose the third and last driver from the list. So one of HP, not from Microsoft. You are only asked the question This Driver is Not Digitally Signed, Still Use It? and click Yes or OK. Your problem is finally solved and the program PrecisionScan will also work. Do remove the program update.exe from the folder or when watching system internals - just do not agree for the update possibility changes.

Posted on Apr 11, 2008

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SOURCE: how to download the hp scanjet driver 3200c

I have no disk of Driver & Software for HP ScanJet 3200C, how can i free download driver & software?

Posted on Sep 22, 2008

  • 61 Answers

SOURCE: install hp scanjet 4300C

You can find the setup manual right here:

Posted on Mar 18, 2009

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SOURCE: Windows XP not recognising HP ScanJet 5370C

If its a new computer, but with the same software, don't you think it would be the computer's problem???

Posted on Jun 29, 2009

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Try it again but be sure you have Vista Service Pack1 installed sucessuflly.
Use the last driver update from sj655en.exe (for XP) but it will work fine for Vista.
Go here for more encouragement:

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The scanner has a locking device for transport. If it has inadvertently gotten flipped it will cause this issue. Look for the little green or blue tab labeled "Lock" "Unlock" making sure it is unlocked.

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Download this program that will help you solve the problem.

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Did you check to see if there are updated drivers on the HP website for the device?

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