Question about Rival 37601 6-Quart

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My handle on the rival scr509 slow cooker has broken where can I buy a new one.

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Posted on Jan 02, 2017

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SOURCE: Replacement Knobs for the Rival Slow cooker

I JUST ORDERED 2 KNOBS FOR MY RIVAL CROCKPOT FROM MarBeck.com. THE COST FOR PARTS AND SHIPPING WAS $12.94.

Posted on Jan 07, 2008

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SOURCE: Lid Handle is Broken

I need a lid and control knob for a Rival scv601. I can't find either on line and tried to call, but number given on crockpot wouldn't go through.

Posted on Dec 29, 2007

SOURCE: Rival sce500 5qt. slow cooker

My friend had the same problem and she called this number 1-888-777-0773 to report it and request a replacement and they were able to help. She did ask however why this has not been recalled and he said it is because she was the first one to report this problem.

Posted on Jan 17, 2008

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SOURCE: Replacement Knobs for the Rival Slow cooker

Some models of Rival crockpots were included in a safety recall due to handles that break. You might want to check www.rivalrecall.com and see if your model and vintage is included.

Posted on Jul 19, 2008

  • 1 Answer

SOURCE: need new handle for GE 4.5 qt. oval slow cooker #106661

There are two ways of replacing this product. Either call the number that "hmhmh" gave which is 888-293-3343. Or to make it easier bring it to WalMart.

I think it's easier to replace it at Walmart..because if you deal wth the dealer you're going to pay for shipping. No..you don't have to send the whole pot back. You're just going to need to cut off the the plug and mail it in.

So that is why I think it makes more since to bring it to Wally. It's easier and free. I went to the customer service and told them about the 2005 recall. I had no recipt and the crocpot for sure looked used. They told me that I could pick any of them out that are $30 or less.

So now I have a brand new machine. WooHoo!!

Good luck all

PS/If you DO decide to go with the dealer..then mke sure you have the model and serial number (which are both under the pot).

Posted on Mar 31, 2009

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Hi, I have a Rival Stoneware Crock - Pot Slow Cooker, 37401BC SCV400 Series. It doesn't look like the SCV400-SS picture above. Anyway, the handle on the lid has broken, can I buy one? and how much would it...


Go to www.crockpot.com. This is the Rival site for slow cookers/crockpots.  Click on replacements and scroll down. Enter you model number in the space provided. The site will give you info on parts and prices. I think a new lid is $10.00. I don't recall seeing a price or part # for just a handle. Hope this helps and if you are successful getting your part, please give Fixya feedback on my solution. Thanks!

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Handle on Lid is Broken.


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

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I have the same problem on mine so I was doing some internet research. Your crock pot is on the recall list. Go to www.rivalrecall.com and register for a new base. Your cord will have a date stamped on it. If it is between 0199 and 1802 (1st week of 1999 through the 18th week of 2002) Rival will replace your base.

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Are you still looking for a lid? I have a crockpot (Rival 5 quart, round, white with Ivy, model 3355). The handles for this crockpot cracked and fell off. I still have the glass lid and green crock insert, which are in excellent shape. Let me know if you are interested. Regards from Michigan ~ Kathy C.

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GOOGLE is your best friend!
Putting Rival, slow cooker, parts into google brought up literally dozens of parts sellers, including Rival, itself!

Jan 23, 2008 | Rival 38601 Smart Pot 6-Quart

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Replacement Knobs for the Rival Slow cooker


Some models of Rival crockpots were included in a safety recall due to handles that break. You might want to check www.rivalrecall.com and see if your model and vintage is included.

Jan 07, 2008 | Rival 3060 6-Quart

1 Answer

Lid Handle is Broken


I need a lid and control knob for a Rival scv601. I can't find either on line and tried to call, but number given on crockpot wouldn't go through.

Oct 23, 2007 | Rival SCV601 6-Quart Slow Cooker

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