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Was hoovering when my DC04 made a funny high pitched noise then a whirring noise, this was accompanied by a smell of burning and a puff of smoke! Almost sounds like it might be a clutch slipping, is this possible or is it more likely to be a motor burn out?

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OK... the DC04 doesn't have a clutch. My best guess is that the belt that drives the brush roll has broken. The smell of burning and smoke puff were probably caused by the motor suddenly speeding up when freed of its burden of driving the brush roll. For illustrated guidance on checking (and if necessary changing) the belt, go to www.dysonmedic.com then scroll to the bottom of the page and click on "DC04 Belt Change Guide".
I hope this helps. If so, please remember to rate this response. If not, please post a reply and I'll try again. Good luck!

Posted on Feb 05, 2010

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Posted on Jan 02, 2017

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