Question about HP Pavilion zd8000 Notebook

2 Answers

I have an HP Touchsmart with wireless keyboard and mouse... It skips keystrokes and is driving me crazy.. has new batteries

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  • Chris Taff Feb 05, 2010

    I have windows 7, hopin the upgrade would fix the issue... In control panel there is not a Blue Tooth icon, but I did uninstall all the mouse and keyboard drivers, bu still having same issue. I have also tried to plug a usb keyboard in but still skipping strokes.

  • Chris Taff Feb 05, 2010

    it was doing it with Vista also

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2 Answers

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Hello.

If this is your problem: Keys do not type, characters appear seconds later, or wrong characters appear when typing, here are suggestions from HP Support (I know you have already done #2):
Most likely the wireless signal is weak. Do the following steps:

  1. Move the keyboard close to the receiver.
  2. Replace the batteries . Remove the battery access cover on the underside of the keyboard and replace the batteries.
  3. Remove wireless devices that were recently added near the area to see if another device interfering with communications. If so, set the device to another frequency if it is capable or resync the mouse and keyboard .
  4. Remove any other objects that are between the keyboard, mouse, and the receiver, especially speakers.
  5. If you are using the mouse or keyboard around large metal surfaces, remove the metal surface or move the receiver, mouse, and keyboard to a new location, away from the metal surface.
If the you press a key and the character you typed pops in a second later - this is a lag or buffering problem in the communication or software. The wireless keyboard communication can become interrupted by other communications in the area. It might also be slow to respond if the computer is busy performing other low-level tasks, such as scanning for viruses.

If this is not your problem or the suggestions don't help, please provide your specific HP Touchsmart model number.

Hope this does help.

Posted on Feb 06, 2010

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  • 244 Answers

Hi,

If the Bluetooth keyboard/mouse is not responding try to do the following:

1. Go to control panel
2. Click Bluetooth Icon
3. Delete the Bluetooth Keyboard/mouse
4. Click on Add new wireless device
5. Press the pairing device on the keyboard/mouse
6. Bluetooth keyboard/mouse will be detected
7. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

Posted on Feb 05, 2010

  • Gilbert Allan Mascardo Feb 05, 2010

    This is a known issue for windows 7, some drivers especially for bluetooth/wireless cards are not yet 100% compatible. Connections drop frequently. Check the HP website for updated drivers on your Bluetooth device.

  • Gilbert Allan Mascardo Feb 05, 2010

    If using a USB keyboard, and still the problem isn't resolved. It is pointing out to be a Software problem, not the keyboard or any hardware problem. I would suggest to update also the "Chipset Drivers" and if it still doesn't work. You can wait for an update for windows 7 for your Bluetooth driver/software to be released.

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1 Answer

What to do with a black screen on my touchsmart hp 310-1020


power supply issues?>
all in one desk top pc, not easy to fix,its NON STANDARD PC.
got a voltmeter?
fixing pc lacking that is kinda hard.

can you get into the BIOS screens, that is test 1.
on all PC made, it must show the screens or
it lost power, or 4 or 5 other major failures
is this the wired keyboard or wireless keyboard, they have 2 kinds.
if wireless
Replace the batteries in the keyboard and mouse
im reading your manual for you know
finding the magic BIOS key, on real PC its esc (HP. rules)
but on this funnybox. wireless, (if)
how can that work? (yes, BIOS talks wireless here)
you, page 33 its the escape key, for BIOS.
so there you , new batteries, in keyboard
boot and spam (wood ppeckker bird like) the ESC key
see BIOS? screen?
yes, good, we can not proceed with step2.
no, shine a flash light in screen face see data now, be that BIOS
or windows?
yes/no.
that is it for now.

https://support.hp.com/us-en/product/hp-touchsmart-310-1000-desktop-pc-series/4273627/model/4350625/manuals


black screen all ways from sunday

http://pcdied.com/#black-screens

Apr 06, 2017 | HP Computers & Internet

1 Answer

Hp touchsmart 300


From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&

The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your

HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to

activate the preinstalled batteries, and then turn on the mouse (A).

You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.

To synchronize them:

Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and

away from interference from other devices.

Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue

activity LED on the wireless receiver illuminates when the synchronization command has been received

and turns off when synchronization is complete.

Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity

LED on the wireless receiver illuminates when the synchronization command has been received and

turns off when synchronization is complete.

If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.

Fr

Jun 30, 2014 | Computers & Internet

1 Answer

I have an hp touchsmart desktop computer. However, my usb transmitter to operate a wireless keyboard and mouse is damaged. How do I replace and get a new usb transmitter


If it is within warranty, u can call up the tech support and they will replace it.
If it i snot within the warranty period, u will have to get the whole unit including the USB receiver, wireless keybosrd and the wireless mouse.

May 29, 2010 | Microsoft Wireless Desktop Elite...

4 Answers

We have a wireless keyboard and mouse and it seems that something between them and the computer is slow or off. we type and only a few letters appear..the mouse seems to be ok just kinda slow ofrom when...


Most likely you need to re-sync the device

  1. Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers. Use the following steps to resync the devices:
    NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.
    1. With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
      NOTE: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a connect button - skip this step. Figure 4: An example of a receiver c01065862.jpg 1 - Connect button and LED activity light Figure 5: Another example of a receiver c00526313.jpg 1 - Connect button 2 - Num Lock LED 3 - Alpha Lock LED 4 - Scroll Lock LED 5 - Activity LED
    2. Press and hold the recessed connect button on the underside of the keyboard until the activity light on the receiver stops flashing. When you release the button, make sure it does not stick in the depressed position.
      NOTE: If problems persist after resetting AND there is another wireless keyboard or mouse near, use these steps again, holding down the keyboard or mouse button for ten seconds. Doing so may give the keyboard or mouse a new ID number in case the other keyboard or mouse was using the same number.
    3. Press the Connect button on the receiver again until the activity light flashes.
    4. Press and hold the recessed button on the underside of the mouse until the activity light on the receiver stops flashing. Make sure the connect button does not stick in the depressed position.
  2. If your mouse and keyboard have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port.

Hope this helps!! Good luck!!

Sep 17, 2009 | HP Wireless Optical Mouse

1 Answer

HP Mouse does not Work


if you have a reset button on usb press
also press reset on transmitter
also check your mouse settings in control panel
if this all fails then use a different port for mouse and restart system
let me know if solved and don't forget to rate

Feb 08, 2009 | HP Wireless Optical Mouse

1 Answer

Wrirless keyboard


The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
  4. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface.
  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
  6. If the receiver is a USB receiver, unplug it, wait for five seconds, and then plug it back in. Wait about five more seconds and then test the mouse and keyboard again.
  7. Reset the keyboard and mouse connections :
Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
Note: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small Connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a Connect button - skip this step.

Jan 12, 2009 | Computers & Internet

1 Answer

Wirelesskeyboard and mouse


Hi folks,
Well first make sure the batteries in the wireless keyboard have enough power.
Also, because it is a wireless keyboard, there is possibly an issue with latency, ie how much time it takes for a packet of data (a series of keystrokes) to get from one designated point to another.
The wireless medium itself introduces some delay. The size of the packet introduces delay in a round trip since a larger packet will take longer to receive and return than a short one.

My point is there is already the wireless medium to consider. If you then couple that with the settings to which the keyboard is configured (In keyboard, in Control Panel, or maybe the software that was installed from the disk that came with the mouse/keyboard), eg Keystroke repeat rate, keystroke repeat delay etc. then the process has a capacity to falter.
I would put the Repeat Delay for the keyboard at about 2/3's and experiment with the Repeat Rate in case that makes a difference.

As for setting it as the 'default' keyboard, I'm not exactly sure about whether that would make a difference, and I also don't know if it is possible to set it that the laptop 'completely ignores' the original keyboard, as I'm sure the CMOS needs to detect a keyboard on bootup, in order to proceed. USB/wireless keyboards, I imagine, are 'loaded' after this point, so if you actually 'disabled' the original keyboard (in order to stop it possibly causing error), there is a chance that the laptop would not boot in the first place. This is just a theory of mine, however..

I would play with the sensitivity (keyboard repeat rate and delay) and make sure your batteries are juiced up.

I guess you could scan, fix and immunize with Spybot, just in case there is a malware issue there too.. Just a remote possibility..
I actually have a wireless Belkin keyboard and mouse somewhere, I'll look them out and check the software configs, and see if I can give you any more ideas. The software that came with the keyboard and mouse would be the place to start, to make them 'sort of default', in the sense that system resources would be more prioritised in their favour. Have a look in that software, and I will do the same and post here if I come across anything.

Hope this helps

Chris (ziraffa)

ps sorry about the technobabble ;D




Jan 11, 2009 | HP Pavilion dv9000z Notebook

1 Answer

Keyboard doesn't work


on the touchsmart computers they supply them with incredibly cheap and poor keyboards and mice, unfortunatly they seem to have intermittent problems and dont tend to work very well, after a couple of weeks i changed my keyboard and mouse to a different one which worked a lot better. You might find this post here to be of assistance
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1163612

Jul 29, 2008 | HP TouchSmart IQ770 PC Desktop

2 Answers

Wireless mouse won't work on hp multimedia cordless keyboard and mouse


Try changing the batteries in the mouse and then press the little sync button of both the mouse and the wireless receiver.

Nov 09, 2007 | HP Multimedia Cordless Keyboard/Mouse...

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