Question about Xerox Phaser 8560DN Laser Printer

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Printer will not print

My Printer wll not print. I was told I had to buy a router and I did. Now I was told I had to configure my setwork when I am on a single computer. I am on an Ethernet connection and have installed and uninstalled the printer several times. Help? It will not print a test page or anything else. I have contact Xerox and they were the one's who told me the above and could not help me.

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1. Printing from one computer directly to the printer requires a crossover cable. The reason they are telling you to use a router is so you can use a standard wired cable. You can print direct to the printer from the ethernet port via a crossover cable.
2. On the settings. First, go into the nework settings and turn OFF the auto dhcp. What it is most likely doing it switching the IP address on you. Set that to manual or static, then enter the appropriate IP address.
Set that IP address in the driver under the port configuration.
So in order, can the router unless you are going to run your network through it also. And use a crossover cable to run directly from the conputer to the printer. Then turn off the AUTO on the IP address settings and make the IP address static.
Then print out a configuration page to confirm the IP settings then set the printer up from there.
The crossover cable for direct computer to printer is te key.
Any other questions ask away.

Posted on Feb 21, 2008

  • Rick Kasper Feb 21, 2008

    If you are in need of the router, then run the normal cable betwenn the printer and router, but still be sure you turn OFF the ATUO setup in on the printer.

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