SOURCE: hd3
1. install the drivers from cd which came along with the player
2. check the USB adapter cable
3. Check the message dialong whenever you connect your USB cable to ur computer on the taskbar.
4.if you get message " one of the usb device connected cannot be recongised" then the problem with the Player adapter controller
5.your computer USB may be malfuntioning
6. check for the drivers installed. if not install drivers from the installation diskette
thank you
SOURCE: sony network walkman NW-HD3 20 GB MP3
in these sites you can get the software
www.picasa.google.co.in
http://www.amazon.com/Sony-NW-HD3-Network-Walkman-Digital/dp/B0007MU1Y6
SOURCE: Network Walkman NW-HD3
I have the same problem. Although I have not called the center, after reading your solutions that you have got I may aswell buy a new one, and it wont be a sony!!!!
SOURCE: nw-hd3
You may purchase a usb data transfer and charge cable as well as the adapter from Sony Parts.
See this link: http://servicesales.sel.sony.com/ecom/accessories/web/productSearch.do?searchOperation=modelSearch&modelNum=NWHD3&searchText=nwhd3
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