Question about Microsoft Xbox 360 Console

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Xbox 360 wont play games

My xbox comes up play dvd when there is a game in some times says open tray if i open and shut it a few times it can work but when i play cod6 it wont go 2 matiplayer online or off but will play campane get disc error on matiplayer i have another dvd drive i put that in and it just says play dvd all the time do u no how i could get 1 2 work or have idea to whats rong

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If your Xbox 360 will not read your games this is because of the sensors on the back of the drive taking too much heat.

You need to send it in to get it fixed or you can fix it yourself using a good guide

Posted on Feb 05, 2010

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My 360 will not read resurfaced games and many times i ctually have to hit it in order for it to open the disk tray. i was wondering if this could be caused by a faulty laser or dvd drive?


The disk tray often gets stuck with the older models of the Xbox 360. After opening the tray, lightly spray some WD-40 onto the areas where the tray moves along.
As for not reading games, it's important that you find whether the issue is the game or the Xbox. Try playing the game on another Xbox console. If it works, your DVD drive is most likely faulty.

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My xbox always says open tray and close tray, it wont play my games, no red ring


The disc tray is messing up. The same thing is happening with my 360. Here are two different suggestions:

  • Put the disc in the 360, and then turn the console off. Turn it back on, and it might start playing the game for you. This has worked for me a few times.

  • Call Microsoft's Support line (I think it's 1-800-MY-XBOX in the US), and tell them about it. If your console is within warranty, they should repair it for you, free of charge.

Sep 07, 2009 | Microsoft Xbox 360 Console

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My xbox 360 dosent play my games


buy a new dvd drive should solve your problem

Aug 05, 2009 | Microsoft Xbox 360 Console

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Wont play any games. says open tray


ur dvd drive is or has gone bad need a replacement if u have warantee send it in to xbox 360 and use ur warantee

Jul 02, 2009 | Microsoft Xbox 360 Console

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It is one of the many microsoft errors that they supposedly try to fix with a couple billion dollars. I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Jun 22, 2009 | Microsoft Xbox 360 Console

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Open tray


the laser is going bad what your gonna have to do is replace the disk drive

Jun 13, 2009 | Microsoft Xbox 360 Console

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Games wont play. Problems with Disk player


If you don't have the tools to open your 360 go to best buy or an office supply store and get a can of compressed air and blow the dust out of the dvd drive. If that doesn't work then the lens needs to be cleaned with a q-tip and alcohol. This has worked for me on numerous occasions.

Jun 01, 2009 | Microsoft Xbox 360 Console

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the lens of the disc drive needs a check up...

May 29, 2009 | Microsoft Xbox 360 Console

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I turn on my xbox 360 and it says open tray and wont read disc


I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

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Played too many dvds on the xbox, now it says play dvd notplaygam


best thing to do is send it back in to microsoft, if you open the xbox 360 case you will void the warranty, and they wont bother helping you. If you have already voided the warranty, you can find xbox 360 dvd drives on ebay or craigslist for around 30$ USD. Only the drive alone, not a whole xbox

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