Question about Epson RX620 All-In-One InkJet Photo Printer

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I have a HP3600n printer and in my document have grey shaded areas which are printing green. Any suggestions

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Did you use Epson Genuine Cartridges?


ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Posted on Feb 06, 2010

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If you do not appear to have many missing jets but the colours are all just wrong it may be that the ink has gone stale. Run a couple of head cleans and you should see the colours start to improve. If it is getting better, all you can do is keep running head cleans until you have replenished all the ink in the printhead well.

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Double check your cables/ harness especially to the document scanner section.
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Won't print words!


sounds like a couple of things....
the document program your using, when printing, check to see what is printing (pages) you can select one, current page or multiple. also check the attributes for printing.
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Get new cartridges. Refills only work a few times then the jets then to dry up.

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Will only print photos in shades of green and grey.


Not being able to scan properly and improper colors are most often caused by glitches in the software. Try reinstalling your driver with a new updated driver for your machine.
Here is a link to the OEM page:http://www.kodak.com/global/en/service/downloads/dln_ekn033540.jhtml?pq-path=9106

This is the all in one driver. Install this and try again and it should fix it. Let me know if it helps.

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That just means that you don't have a postscript enabled printer, or possibly you're using a black and white only printer. You might be able to print highlighted items normally on other printers, but will have to remove the highlighting to see the text on the one that you have. Alternatively, if removing the highlights isn't possible, you might try selecting all the text and then pasting that into a new document in a word processor or another similar program. If you do have a color printer, and need to print what you're seeing, you can arrange the document so that it is centered on your screen and then press: "Alt + Print Screen" at the same time. You can then open MS Paint or a similar photo editing program and paste ("Ctrl + V") the screen capture into the program.

Let us know if you need further help.

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Half the page is dark grey


Low toner.
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