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My son downloaded 4 songs from the internet onto his MP3 player( model MP556.When attempting to play the player it has frozen. I am unable to turn it off. My new computer advises that the error code is code43, and doesn't recognise the device driver software not recognised message""

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  • thejohnso290 Feb 05, 2010

    Cheers, The MP3 now seems to be working OK now, at least its charging.Thanks

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Hello :

First you need to pull out the battery if you are not able to do that then wait until the battery is empty . after that put it again and turn it on . Now your son's Mp3 will work again . But before attempting to play any songs , i advice you to restore factory settings for your Mp3 player or update it's software . That will prevent any future problems .

good luck .

Posted on Feb 05, 2010

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