Question about LG 50PC3D 50 in. Plasma Television

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Hi, I fell against the screen of my 50" plasma and created a crack under the glass. the screen soon turned black and now does not work. is this fixable?

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The short answer is yes, it is fixable. It won't be cheap though. The entire panel must be replaced.

The part number for this is: 6348Q-C049M with a cost of $2,417.11 with a core return refund of $750 which means that after you return the bad panel, you will be credited $750. The net cost for the part then becomes: $1667.11 plus shipping.

Hope this helps,
Dan

Posted on Feb 05, 2010

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1 Answer

My 50" plasma fell and


hello linda...
Plasma screen can be replaced with the new one, but its expensive like you buy new one.
Call samsung service center for informations.

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That is a screen defect - either a power or address line has gone out. If your set is still under warranty, exchange it ASAP. If your warranty is expired, a good repair shop may be able to fix it- be sure to get an estimate first.

This problem is only repairable if it is a wire bond outside of the screen, and I am sorry to say that chances are much higher of it being inside the screen itself, and that is not repairable.

A plasma screen is made of two glass panels with a thin gap between them, under vacuum and then backfilled with a very small amount of a rare gas mixture. The inside faces of the glass panels are silkscreened using a conductive paste, with thousands of horizontal lines on one plate and thousands of vertical lines on the other plate. The lines can be thought of as very thin, flat wires. They are addressed in a manner that where they cross one another, a plasma "pixel" is created. When a row goes out, none of the pixels in that row will work, causing a dark line. What often happens is one of these lines will crack near the seal in the panel, and then that row is lost forever.

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The screen on my plasma tv cracked. i looks very minor but when i turn on the tv the power light flashes a few times and then finally comes on but there is no picture. is there something i can do get get...


I am sorry to give you the bad news..... Your TV is finished.

Plasma sets operate by creating a plasma between two glass panes spaced very closely together. A vacuum is created between the two panes and is it backfilled with a very small amount of rare gases.

When one of the panes is cracked, air enters the space and the set is no longer capable of producing a plasma.

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Probably not, this sounds like a claim on the h o u s e ins but i don't recomend you do it as your premium will go up. If you have insurance that covers accidental damage then you will have to pay the excess. Get a quote first.
I don't think i can help you any further.

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hi,i have same hitachi p50h401,just over a year old,mint condition never use stand but boards inside have some problems(blue light is flashing but tv not turning on).will sell it or buy yours.thx oliver.e-mail to oshvetz@yahoo.com

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1 Answer

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being that it fell , this is already a bad sign that the screen is dammaged and it will need to be tested and looked at to see what other dammage has happen to it

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1 Answer

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Get the tech supplier to tell to the manufacture and the store what he told you.

Physical damage on any electronic device is very hard to have serviced under warranty. I have never seen a plasma display crack on its own. But, anything can happen.

I once saw a man drop a newly bought plasma TV in a parking lot outside from where he bought it and the screen broke. He never even made it home from the store!

Maybe you should contact a lawyer or someone who can give you legal advice about how to proceed with this. In different countries and different states the consumer protection laws are different.


Jerry G.

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if it is limited to external glass the glass can be ordered separately but if there is internal crack on pdp itself would have to replace pdp. from my experience generally if it limited to crack on external glass there still should be picture so there may be additional damage to plasma display itself

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If the glass that you can feel on the front of the tv is cracked, then just replace the glass (called filter). The cost is about 150.00. If the pannel is cracked buy a new tv. It costs to much.

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