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Dryer leaves pinkish-brown residue stains/streaks on white clothes

Hi, I have had this dryer for 4 1/12 years and have this problem since it was new. I have repeatedly called Whirlpool, and all that they say is that they have never heard of this problem aside from me, but I see online that this is not true. My extended warranty is through GE and they have replaced the drum 2 times, this has done nothing to solve the problem. If I take a damp white towel and run it under the felt on the front or back of the dryer drum, the towel gets lots of the same color residue that is on my clothes. What is going on here and how do I resolve this issue. Neither Whirlpool or GE acknowledges that there is a problem. Thanks, Frustrated Laundress

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  • debraryan10 Feb 27, 2008

    I have the exact same problem on my Sears Dryer and I have had it about the same amount of time - 5 years. Everything we own that is white has a pinkish brown mark on it. When I had Sears come to check it out, the Repairman also stated it did not know what I was talking about. My husband believe it has to be from the heating unit that is somehow burning the clothes. But at this point, I am not sure what to do, buy a new dryer?

  • shadefern May 06, 2008

    I also get the small streaks on white clothes. But my dryer is 12 years old (Whirlpool). (It also often takes 2-3 cycles to get a load dry. Yes the vents have been cleaned.) A repairman had it the machine all apart and cleaned all the components, but said he couldn't find the part causing the streaks. I'm afraid to buy a new one because it might do the same thing?!!!

  • Anonymous Jun 30, 2008

    I have the same problem. My dryer is also about 4 yrs. old. Whirlpool has replaced the drum 2 times and been out many times. They told me they have never seen the problem before. I would love to finally resolve this problem. I do not want to have to buy a new dryer when we should be able to get many more years out of this one.

  • Anonymous Jul 01, 2008

    I have the same problem with my dryer from Sears. We have had it ten years but the problem started about 2 years ago. I thought maybe it was because the enamel seems to have worn off the drum and back. I

  • auctions Jul 06, 2008

    We are getting stripes, or a crescent shaped stain that is brown and possibly somewhat pink, on our clothes. They look somewhat like an iron burn with the inside edge of the crescent very sharp and the outside edge more blurred. THere are sometimes small circular marks that are clear and not stained, primarily along the outside edge of the crescent. They rance from one inch to maximum three inches long. WE believe it is the dryer. The Sears guy came today and said it was "environmental". HE stated it was from sand in clothing etc. We can wash them out with hand scrubbing with soap ( not always completely from whites). I have tried to clean the inside of the drum completely without success. It is a front loading dryer. Any thoughts?

  • Anonymous Jul 16, 2008

    We have the same exact problem. Dryer leaves several small black spots on some laundry. This is crazy because it doesn't happen every load. There is no pattern that we have found. Called a repairman today. been going on for a year. Hope he calls me back soon!!

  • Anonymous Aug 04, 2008

    I have had a Fridgidaire (made by Whirlpool) electric dryer for 5 years and for the past months, some of the collar shirts are coming out with a brown spot on the corners. At first, I thought the shirts' collar was getting stuck on the rim of the tumbler, but now it's happening to more of the collar shirts and on different parts of the collar, not only the corner. Don't know what's going on with this, I tried to clean the tumbler, but there's no "leaks" or anything...

























  • TriciaT Aug 31, 2008

    I have a 5 year old Frigidaire stacking washer and dryer that just started leaving "stripes or crescent shaped stains that are brown . . . somewhat like an iron burn with the inside edge very sharp and the outside edge more blurred." The stains come out easily with Spray and Wash Stain Stick but I'd like to find the cause and fix it. Thanks for the suggestions.

  • Anonymous Dec 22, 2008

    Same problem. Same signs. The company needs to acknowledge there is a problem!

  • Anonymous May 22, 2009

    My tumble dryer is a Whirlpool too, and YES I have been getting black marks on the tips of my husband's white shirt collars, and elsewhere on light colour clothes for AGES. I thought I was the only one but I am obviously not. Why can't manufacturers just admit there is a problem and do something about it. I am going to replace my dryer, steering well clear of Whirlpool and all these others with similar problems. I think I will go for a German manufacturer they seem much more reliable.

  • cowhollowlau
    cowhollowlau Nov 26, 2012

    i have similar problem on kenmore dryer. Stains can be removed by rubbubg in vinegar and dish washing liquid so the stains are not rust nor burns

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The cause of these stains is worn seals. Over the course of time debris & chemical residues left from the wash process are deposited into the drum seals. The continual heat applied to these residues causes a reaction which turns the seals a reddish brown in most cases. The time this takes varies with the amount of laundry done. Clothing is then brought into contact as they tumble in the dryer. To remedy the problem you will have to replace the seals on the drum.

Each manufacturer has different designs so what is involved is determinant on the manufacturer. The most common domestic manufacturers are Whirlpool, GE, Frigidaire. Most of the brand names seen in stores are derivatives of these. This includes Maytag. It was purchased by Whirlpool in 2006 who has been incorporating their design into Maytag since. Only the Maytags since 2006 have the Whirlpool design. In 2006 they were still selling the old Maytag stock while retooling to manufacture the Whirpool design so you have to tread carefully when determing what you have if purchased in 2006 & possibly into early 2007.

Whirlpool--Some other derivatives--Roper, Kitchenaid, Estate, Kenmore.

Frigidaire--Westinghouse, White-Westinghouse, Gibson, Kelvinator, Tappan, Magic Chef, Electrolux

GE--Hotpoint. GE also manufactrurs some appliances by using off-the-shelf designs. As an example some of their dryers use a GE--Frigidaire derivative.

This is not meant to be a comprehensive list. It is also not meant to say they are all equal as long as you buy any brand from that particular manufacturer. The reason for having so many different brands is that while you incorporate some basics of design similarity you can also add or subtract features to have a particular brand serve a niche in the marketing scheme.

Posted on Dec 16, 2008

  • kelly Dec 22, 2012

    You sir, have just identified the problem with my dryer! Thank you! To confirm that the seal was indeed the stain-causing culprit, I took an old white t-shirt and swiped it through the gap between the drum and the dryer body with my finger and it came out with a brownish-orange stain. I will be replacing that seal and cleaning the surrounding components pronto... Any ideas on how to prevent these seals from becoming stained in the first place? Are there certain types of soap that do not react with the seal material? I have a Kenmore model 417.98862891 washer-dryer combo.

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If you are having little crescent shaped brown marks, here is your solution...very easy to do yourself, and here is the part you need...

http://www.appliancerepair.homedepot.com/SmartSearch/SSPartDetail.aspx?PartID=469756&PPStack=1

Posted on Oct 10, 2008

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Have u check the gliders under the drum.they r about 4 in long strips that might be worn out that might cause your problem.

Posted on Mar 12, 2008

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Look Up Class action lawsuit against Sears. Its the seal and they know it. I am getting ready to replace mine in an hour.
The seal fails and deposits its crusted remains on your clothes,
or allows burning from seal failure.

avpowerstn

Posted on Feb 07, 2009

  • Jim Oliver
    Jim Oliver Nov 08, 2009

    Update, some models allow lint to collect around the Burner.

    unplug unit and vacum out the inside of dryer, by the burner.

    you will need to open up the unit.

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The brown stains are from the glue residue that has come up through the worn felt pad glued to the rim of the door panel that the drum fits over. It is a very simple fix to remove the old upper and lower felt pads and glue on new ones. You can find the felt pads on ebay and many of these fit all sorts of models. I purchased felt pads for a Whirlpool model to fit my Kenmore dryer. Total cost with shipping was about $27. It took me about an hour to complete the repair mostly because I spent time getting off the old glue residue.

Posted on Jul 03, 2010

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Don't by Fridgedaire. I've had the same problem with the streaking, it's caused by the glider drum and plastic around it... I replaced it five years ago, and the problem just came back.

Posted on Apr 14, 2011

I have the same problem. I seem to be about to get the streaks out w/ Shout and scrub brush.

Posted on Jul 02, 2008

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I dried my clothes, jeans and colored tee shirts in my brother's dryer. He just bought it used. All the clothes came out of the washer clean but came out of the dryer (gas) with black spots, some of them quite large, on them. Any suggestions as to what caused this problem and as to how I can get these spots out of my clothes? Thanks for your help.

Posted on Mar 19, 2008

I have the exact same problem and it is always is on the school uniform shirts. I had a repair man come out as well. He said it couldn't be because they were getting caught, but another repair man told me that, so he said clean stuff and thought it worked, but I still get brown marks on all my white clothes. I think it happens on all of them but you just see it better on the white clothes. Again, my dryer is a Kenmore and about 6 years old. I was thinking I am just going to have to buy a new dryer instead of ruining all our white clothes. Help is definitely needed here!

Posted on Sep 26, 2008

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Hey Folks,
I am using an older Viking model with the same issues. Seems that the dryer actually prefers my son's white school uniformed shirt to do these burnt stains on them. I hope someone can provide a solution. I have cleaned everything out on the unit and the cloth keeps coming out clean.
One repair man blamed the previous owner's smoking habits to justify this stain on my newly washed, rewashed and sometimes re-re-washed clothes.

HELP?

Posted on Sep 24, 2008

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