Question about Dryers
Hi, I have had this dryer for 4 1/12 years and have this problem since it was new. I have repeatedly called Whirlpool, and all that they say is that they have never heard of this problem aside from me, but I see online that this is not true. My extended warranty is through GE and they have replaced the drum 2 times, this has done nothing to solve the problem. If I take a damp white towel and run it under the felt on the front or back of the dryer drum, the towel gets lots of the same color residue that is on my clothes. What is going on here and how do I resolve this issue. Neither Whirlpool or GE acknowledges that there is a problem. Thanks, Frustrated Laundress
The cause of these stains is worn seals. Over the course of time debris & chemical residues left from the wash process are deposited into the drum seals. The continual heat applied to these residues causes a reaction which turns the seals a reddish brown in most cases. The time this takes varies with the amount of laundry done. Clothing is then brought into contact as they tumble in the dryer. To remedy the problem you will have to replace the seals on the drum.
Each manufacturer has different designs so what is involved is determinant on the manufacturer. The most common domestic manufacturers are Whirlpool, GE, Frigidaire. Most of the brand names seen in stores are derivatives of these. This includes Maytag. It was purchased by Whirlpool in 2006 who has been incorporating their design into Maytag since. Only the Maytags since 2006 have the Whirlpool design. In 2006 they were still selling the old Maytag stock while retooling to manufacture the Whirpool design so you have to tread carefully when determing what you have if purchased in 2006 & possibly into early 2007.
Whirlpool--Some other derivatives--Roper, Kitchenaid, Estate, Kenmore.
Frigidaire--Westinghouse, White-Westinghouse, Gibson, Kelvinator, Tappan, Magic Chef, Electrolux
GE--Hotpoint. GE also manufactrurs some appliances by using off-the-shelf designs. As an example some of their dryers use a GE--Frigidaire derivative.
This is not meant to be a comprehensive list. It is also not meant to say they are all equal as long as you buy any brand from that particular manufacturer. The reason for having so many different brands is that while you incorporate some basics of design similarity you can also add or subtract features to have a particular brand serve a niche in the marketing scheme.
Posted on Dec 16, 2008
If you are having little crescent shaped brown marks, here is your solution...very easy to do yourself, and here is the part you need...
Posted on Oct 10, 2008
Have u check the gliders under the drum.they r about 4 in long strips that might be worn out that might cause your problem.
Posted on Mar 12, 2008
The brown stains are from the glue residue that has come up through the worn felt pad glued to the rim of the door panel that the drum fits over. It is a very simple fix to remove the old upper and lower felt pads and glue on new ones. You can find the felt pads on ebay and many of these fit all sorts of models. I purchased felt pads for a Whirlpool model to fit my Kenmore dryer. Total cost with shipping was about $27. It took me about an hour to complete the repair mostly because I spent time getting off the old glue residue.
Posted on Jul 03, 2010
Don't by Fridgedaire. I've had the same problem with the streaking, it's caused by the glider drum and plastic around it... I replaced it five years ago, and the problem just came back.
Posted on Apr 14, 2011
I have the same problem. I seem to be about to get the streaks out w/ Shout and scrub brush.
Posted on Jul 02, 2008
I dried my clothes, jeans and colored tee shirts in my brother's dryer. He just bought it used. All the clothes came out of the washer clean but came out of the dryer (gas) with black spots, some of them quite large, on them. Any suggestions as to what caused this problem and as to how I can get these spots out of my clothes? Thanks for your help.
Posted on Mar 19, 2008
I have the exact same problem and it is always is on the school uniform shirts. I had a repair man come out as well. He said it couldn't be because they were getting caught, but another repair man told me that, so he said clean stuff and thought it worked, but I still get brown marks on all my white clothes. I think it happens on all of them but you just see it better on the white clothes. Again, my dryer is a Kenmore and about 6 years old. I was thinking I am just going to have to buy a new dryer instead of ruining all our white clothes. Help is definitely needed here!
Posted on Sep 26, 2008
I am using an older Viking model with the same issues. Seems that the dryer actually prefers my son's white school uniformed shirt to do these burnt stains on them. I hope someone can provide a solution. I have cleaned everything out on the unit and the cloth keeps coming out clean.
One repair man blamed the previous owner's smoking habits to justify this stain on my newly washed, rewashed and sometimes re-re-washed clothes.
Posted on Sep 24, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 15, 2016 | Whirlpool Dryers
Mar 22, 2015 | Whirlpool Dryers
Mar 26, 2011 | Kenmore Dryers
Here is a tip that I wrote about dryers and noises...
It will help you determine what is happening there...
Dryer Repair Squeaks, Grinding, Clicking and Knocking Noise
Nov 22, 2010 | Whirlpool Dryers
Dec 31, 2009 | Whirlpool Dryers
Oct 21, 2009 | Dryers
Oct 19, 2009 | Whirlpool GEW9250 Electric Dryer
May 25, 2009 | Whirlpool ET8CHEXSQ Dryer
Oct 04, 2008 | Whirlpool LER4634J Electric Dryer
May 28, 2008 | Whirlpool Dryers
11,367 people viewed this question
Usually answered in minutes!