Question about Intel SS4000-E (SS4000ENA)

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Unable to connect

I have no idea what is wrong.
I've got Intel SS4000-e NAS.
Network is the same as in my XP.
There is LED showing system status and this LED after a few seconds is YELLOW all the time.
I can not to connect to NAS. I can see NAS using console, i can see IP but when i try to connect by FireFox there is a meesage FireFox can not open the web. Every time. With nad without hard drives.

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  • steven_augus
    steven_augus Dec 20, 2012

    I am having a similar issue. I am trying to configure my console for the first time (amber light on the front) but when I go to Log On Storage System Manager the web browser (IE) can't open it.

  • steven_augus
    steven_augus Dec 20, 2012

    sry, hit return too soon.... Does anyone know what might be wrong? I've tried using a cross over cable AND a regular ethernet cable connection to my PC and in both cases it can find the storage box but I can't ping the IP address (or log in using the console). Any advice would be greatly appreciated!!!



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When the LED turns continuous amber colored , it means your RAID is not yet initialized.

- Install the Intel Storage system center console (ISSC) software from the accompagnied cd-rom

- Start the ISSC and have it discovering your storage device (make sure you are in the same subnet as your NAS device)

- Once it discovered the device click "Log on storage console" , it will open up a browser and have you login.

Firefox should work , I however assume you are maybe in a different subnet , and therefore cannot open the page.
If FireFox really doesn"t work , try using IE !

Posted on Aug 29, 2008


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Greetings, I've been using the Intel Entry Storage System SS4000-E as a simple backup network drive for the last few years. It showed up as Drive Z: on all of my Windows machines and I just copied other drives/folders onto it as needed. It's far from the full capability of this device but it's suited my purposes. Recently, I decided to upgrade the drives and increase the total storage space from 2 TB (4 500 GB drives, Raid 0) to 6 TB (4 1.5 TB drives). The software doesn't allow me to make one 6 TB drive, so I made three (X:, Y:, and Z:), with sizes ranging from 1.49 TB to 1.99 TB, accessible as \storage\public3, \storage\public2, and \storage\public1 respectively. I also created the required shared folders using the minimum (200 MB) for both so I could have as much room as possible for large shared partitions. I also took the opportunity to upgrade the firmware to version 1.4, build 709, since I was installing new drives. I backed up some data to the Z: drive (\storage\public1) and filled about 1.5 TB. Then I started copying folders from another system to Y: drive (around 900 GB in all). Everything seemed to be going well until I looked in on the copy after around 800 GB had transferred. Files were being copied *extremely* slowly, like 100 MB in 10 minutes! I aborted the transfer and ran a test to eliminate network issues as the problem. I tried copying a 100 MB file from Y: drive to Y: drive. It took around 10 minutes, as above. I tried the same thing on Z: drive and it was almost instant. Something was somehow causing that part of the network drive to move at a snail's pace. I then accessed the management screen via a browser and got a message saying that one or more drives had either failed or been changed (Disk Change Notification - raid_disks_changedF.cgi). Two tables that show all four disks - serial numbers and capacities - are shown, one table being previous configuration and the second being current configuration. Both tables are completely identical. Clicking on "Scan" or "Continue" resulted in the same message, so I clicked on "shut down" and tried to access the network drive after it rebooted. I had no problem getting into the Z: drive part of it but both X: and Y: weren't being seen at all anymore. I'm aware of the fragility of a Raid 0 and wonder if it could be so easily disrupted during a large transfer such that I face the possibility of initializing all four drives and starting over. I'm at a loss as to what could be going wrong here or how to fix it. I really just want a simple means of copying lots of data over from various networked machines without any additional software. This system worked fine before. What could have happened? Thanks for any help. Bob

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