Question about Brother FAX-575 Plain Paper Thermal

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Sending a fax

When I try to send a fax, the machine can't seem to "grab" the paper and prints a page saying NG : POOR LINE CONDITION. I can't find anywhere where this is addressed. Can you help?
Bev

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The line isn't always the issue on this error. I've ran into the far end fax being a laser fax and not having a loop current regulator on it, thus creating the issue. Usually this is the person's inside wiring, so its not the phone company's responsability.

Posted on Mar 10, 2008

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Its the phone line causing the problem. Check the line via the handset, if you hear static sounds you have a bad line. Contact your phone provider and have it checked/fixed.

Also check the feeding of your original by using the copy function. It is possible that you have a feeding issue but I would bet on it being the line.

Posted on Feb 21, 2008

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