Question about HP LaserJet 2300dn Printer

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Pager jam after 5 pages

We are facing some problem with laserjet 2300d when fire the 10 pages comand the printer will be printer only 5 pages and 6 & 7 pages are jam in fuser and transfer roller

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Usually when this happens its because toner, dust and other contaminants have "gunked up" the paper path and is causing the jamming. Cleaning instructions are usually in the user's guide or manual. That would be my first step to resolving the problem.

If cleaning doesn't work than check to see if the transfer roller is seated properly against the fuser to allow for proper toner bonding with the paper. It locks in place and sometimes can get loose.

If that isn't the issue that you have potentially moved beyond that which is readily serviceable by and end user and you probably have a situation that will require a service call.

Posted on Feb 05, 2010

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Clean the tunner or change the roller

Posted on Feb 05, 2010


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