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Re: vOICEMAIL iCON ALWAYS DISPLAYED
Your provider can remove the voicemail icon on you screen but you have to contact them of course. Sometimes what happens is the voicemail is exited improperly and what you'll need to do it get back into your voicemail and follow the prompts to exit the system (I believe it is the star button to exit voicemail). What I would do is leave yourself a message, call into your voicemail, delete the message and exit the system. If icon is still on the screen then you have no choice but to contact provider. Good luck and hope this helped.
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DOWNLOAD THE MANUAL FOR FUTURE REFERENCE!! LOL Scroll down to page #39 to where it says Use Voicemail and follow the instructions!! As per the service tech I spoke to on the phone to find this link, following these instructions will automatically erase your old voicemail unlock code as well as any as yet unheard messages.
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen. • At the voicemail notification, select Call to call your voicemail number and follow the system prompts to retrieve the message. Select Ignore to clear the notification without checking messages. The notification icon remains on top of the screen until you listen to the message • When only the voicemail message icon appears on top of the screen, select Voicemailand follow the system prompts to retrieve the message.
Your provider can remove the voicemail icon on you screen but you have to contact them of course. Sometimes what happens is the voicemail is exited improperly and this then will keep the icon on the screen. What you'll need to do it get back into your voicemail and follow the prompts to exit the system (I believe it is the star button to exit voicemail). What I would do is leave yourself a message, call into your voicemail, delete the message and exit the system. If icon is still on the screen then you have no choice but to contact provider. Good luck and hope this helped.
This feature is country dependent and may not appear in some countries. If you have subscribed to the voicemail service from your local service provider, icon turns on when you have a new message in your mailbox. After you have accessed to all the new messages, icon will turn off automatically. If you find that the message waiting indication cannot be turned off by the network, you can still turn off the message waiting indication with your phone by the following step :
In idle mode, if voice mail waiting icon is on, long press the redial key to turn off the voice mail waiting icon. Once you choose to delete the message waiting indication, all the other handsets registered to the same base station will turn off the message waiting indication accordingly.
The voice mail symbol is sent to your handset by the network when you get a voicemail, they then send the handset another message to remove the icon once you have listened to the voicemail... Sometimes an error occurs and the phone doesnt receive the removal message...
Try getting a friend or using another phone send yourself a voicemail, then using your phone, check your voicemails, listen to the one you have and delete it... The icon should go... However if its a hardware fault with the handset display then this will not fix it...
I had the same problem at one point in time. However, I figured out that when someone calls and leaves a voicemail there is a message that appears saying "1 new voicemail". Try hitting the "listen" option and let it take you to voicemail that way instead of cancelling out of that option to see your missed call. That should make it go away. If not, then I have no idea.
highlight the message in your inbox and press menu. You should have the option to unlock. Select that. tHen you should be able to delete them.
As far as your voicemail...
Call and leave yourself a message and then delete it. This will cause the voicemail system to send a message to your phone to remove the icon.
this use to be an old virus that was going around it affeced tx msg as well by bombarding your phone with continuess msg contact your service provider and they can reset your voice mail for you they wont charge for this hope this is somr help if not you will have to change service provider but you can keep your same no but they should be able to sort this out over the phone so try calling them first