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I have my product key numbers to enter office but they won't take when I enter them...I have checked them and they are correct. I purchased my computer a year and one half ago at Best Buy....I am needing to use my powerpoint

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    robert w May 01, 2010

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  1. Make sure you are using the correct key off the Office Media Sleeve, not the OS key of the system is the first step (Both are Microsoft and 25 digit but not interchangable)
  2. If you are using the media sleeve, use a magnifying glass to carefully read the key, and the type font is small and makes read errors much easier, G and C, 8 and B, X and K and H and K are characters most often confused.

Posted on Feb 05, 2010

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Many people who have this issue find that the version of Office they purchased is a trial version that has expired. Retyping the trial version key into the product activation dialog box will produce precisely the effect you are experiencing as that key is no longer valid.

This is the information Microsoft provides to check to see if you are using a trial version of the product:
To determine whether you have a trial edition of a 2007 Office suite or program installed loadTOCNode(2, 'moreinformation'); For 2007 Office programs that do not use the Ribbon, follow these steps:

  1. Start the 2007 Office program.
  2. On the Help menu, click About Microsoft Office Program_Name to open the About Microsoft Office Program_Name dialog box.
The product information appears at the top of the About Microsoft Office Program_Name dialog box.

For 2007 Office programs that use the Ribbon, follow these steps:
  1. Click the Microsoft Office Button, and then click Program_Name Options.
  2. In the left pane, click Resources.
  3. Click About to open the About Microsoft Office Program_Name dialog box.
The product information appears at the top of the About Microsoft Office Program_Name dialog box.

Note If a trial edition is installed, the About Microsoft Office Program_Name dialog box displays a product name that resembles the following: Microsoft Office Program_Name 2007 TrialIf you are using a trial edition, the 2007 Office program title bar displays Microsoft Program_Name (Trial). Additionally, in Add or Remove Programs, the trial edition is listed as Microsoft Office Program_Name 2007 Trial in the list of currently installed programs.

Note When you convert a trial edition of a 2007 Office suite or program to a perpetual license, the word "trial" is no longer included in the suite or program name in either the title bar of the program or the About Microsoft Office Program_Name dialog box. However, the suite or program is still listed as a 2007 Office trial product in Add or Remove Programs.


Posted on Feb 05, 2010

  • PaulB183 Feb 05, 2010

    Addendum: For clarification when I said, "Many people who have this issue find that the version of Office they purchased is a trial version that has expired.", I meant that came with the computer at the time of purchase, not purchased separately from the computer.

    If Windows office came with your computer at the time of purchase and you didn't pay extra for it at that time the odds are it is a trial version of the software.


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Means the key number belong to that version not the same

Posted on Feb 05, 2010

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