Question about Compaq Presario M2000 Notebook

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My laptop shows Colored Vertical Lines. OS is Windows Vista. My laptop is Compaq- 3 years old. Please help!!

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Okay, firstly please try and boot into safe mode and see if the problem persists then. If yes, then boot from a recovery CD (so that the OS is not in use - instead the CD is). These two steps will test whether the problem is to do with software/OS or a hardware issue. If with the CD boot the problem still persists then you know it's not a malware or OS problem. At this point if you have another (LCD) monitor to connect to your laptop, please do so and then see if the colored lines appear on your spare monitor. If not, then your monitor needs to be replaced (or use the spare one instead). And if the problem still persists, then it could be a motherboard fault or some other internal part. In that case, contact Compaq for any replacement part possibility. If any of my suggestions help you, please do rate me. Thanks and good luck. Hope all goes well for you.

Posted on Feb 05, 2010

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While it is possible that this is a driver related issue that would be rare.

When I have seen this in the past can be a video card or chipset going bad but even more often it is the wiring to the LCD screen that is failing. You can tell if you apply some pressure to the base of the screen, especially if you now the area where the wiring come up from the base and into the screen, and the problem stops.

Unfortunately if it is either the video chipset on the mainboard of the system or the wiring these are not problems that can be dealt with by the average end user and you need to seek the services of a professional repair tech.

Posted on Feb 05, 2010

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I have gone to this issue before this might be on the connection between the panel and the motherboard, connecting your laptop to a monitor will confirm this either way. This will confirm only that the video card is working properly or not . if its working fine upon connecting to a different monitor/lcd
this confirms that it might be on the connection between the panel and the motherboard if not this would prove that it is really an hardware issue primarily on your LCD screen.

Posted on Feb 05, 2010

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