Question about Microsoft Zune JS8-00001 Digital Media Player

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Cracked zune was craked inside

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  • libragirl Mar 11, 2008

    Same thing happen to my son's zune, turned it on and lcd was messed up. He had not dropped it or anything. Zune support told us after sending it in to be repaired that they were not going to fix it and voided my warrenty and my extended warrenty. Someone needs to help us. I have read so many forums that people are having the same problems. This has to be a design flaw.

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  • 58 Answers

If you mean the screen then yes... It's a common problem... The battery will flex the screen if it's overcharged and eventually crack the screen... Microsoft will **t replace it... Sorry... have ** answer to fix it. Just why it happens and that microsoft won't help you with it.

Posted on Mar 10, 2008

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1 Answer

My 8 gb Zune's screen cracked how can i fix it?


It’s not easy to do, with the glass screen, but it can happen.
You can now get your cracked screen replaced by Microsoft. Previously, there was no avenue for doing this outside of do-it-yourself, void-your-warranty projects.
The price is $79.99 which includes shipping, both ways. This service covers replacement of the glass screen, the LCD display, or both.
Contact Microsoft support (877-GET-ZUNE) if you’re in need. It’s available for current Zune models; if you own an original 30GB you’ll have to go the DIY route.

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There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide, so you can do it yourself too, not that difficult. Part is available on Ebay. If you can't do it yourself, have a tech savy friend do it for you.

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buy this for next time http://toronto.en.craigslist.ca/tor/ele/1468046917.html

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Wayyyy to expensive!! I sell Zunes on e-bay is a easy fix. You can do it yourself for much less! E-mail me at tannal1@twcny.rr.com for more info I have the parts in stock and can sell or repair for you.

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Hi,

I had same problem. After lots of research I got my screen from http://www.repairsuniverse.com.

The price of the screen was half the price of the previous post and they included full instructions how to fit which for me we're a god send!

Paul

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