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Can't access toolbox for printer - HP DeskJet 3745 Printer

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If you have done so before and thus are sure you are doing so correctly than the most likely issue is driver corruption.

Uninstalling and then reinstalling the printer drivers will probably correct your problem.

If you can't find your printer's utility/drivers disk that came with your printer, a quick visit to the support site for the printer's manufacturer will allow you to download them. You may want to do that any way as newer drivers might be available.

Posted on Feb 05, 2010

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If you are running Windows 7 I believe it has been disabled. There are some work arounds but I'm not sure.

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I cannot access the HP toolbox for my 2550L


Full feature driver required for tool box access,uninstall the drivers & reload with CD..

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How to take configuration test page in HP businessjet 1000 series printer


Found this in a HP support forum
You'll need to load the entire 'HP LaserJet 1000 Printing Software Solution' so you'll have access to the toolbox. Once you've got the toolbox installed you'll be able to print a configuration page and see the page count.

Here's a link that should get you to the software downloads:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=45675&taskId=135&prodTypeId=18972&prodSeriesId=45674&submit.y=0&submit.x=0


Original Post:
http://h30499.www3.hp.com/t5/Printers-LaserJet/Laserjet-1000-page-count/m-p/324372

Oct 20, 2010 | HP LaserJet 1000 Printer

1 Answer

How do i check ink levels please? HP C6380 printer


Follow these steps to check the ink levels in the Toolbox . The Toolbox is part of the standard printer software. Depending on the version of Toolbox on your computer, the appearance of the Toolbox features might vary.

  1. Click Start .
  2. Click Printers and Faxes .
  3. Right-click the icon for your printer (c01532298.gif ), and then click Printing Preferences .
  4. Click the Features tab.
  5. Click the Printer Services button. The Toolbox window opens.
  6. Click the Estimated Ink Levels tab. A window opens that indicates the estimated ink level of each cartridge.
Regards
Riztech

Aug 28, 2010 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

Hi. I have a HP Business Inkjet 1200. What to do to print a testing page? /Christer


Toolbox The Toolbox provides status and maintenance information about the printer. It also provides links to the onscreen user's guide for help in performing basic printing tasks and solving problems.
NOTE: The Toolbox is available for Windows computers only. If the Toolbox was not installed with the other printer software components, you can install it using the installation program on the Starter CD. To monitor a printer on a shared port (for example, \\portname\printername) from a client machine, the Toolbox must be running on the server machine as well as on the client machine. Opening the Toolbox
  1. From the Start menu at your computer, point to Programs .
  2. Point to the printer name, and then click the Toolbox icon.
Toolbox tabs The Toolbox contains tabs that you can use to view product information and change configuration settings. Tabs Contents Printer Status
  • Selected printer The drop-down list displays the currently selected printer.
  • Ink Level Information Shows estimated ink levels for each cartridge.
  • Order Supplies Provides access to a Web site where you can order printing supplies for the printer online.
  • Ink Cartridge Information Shows order numbers and expiration dates for the installed ink cartridges.
  • Preferences Gives you the ability to set advanced Toolbox settings, such as selecting which printer error messages appear, specifying whether you want to be notified by an audio alert when an error occurs, as well as the types of error messages that you want to see. Also, you can turn on myPrintMileage AutoSend, which provides you with a closer forecast of printer usage on the myPrintMileage Web site.
Information
  • Printer Information Provides links to myPrintMileage and shows the printer hardware and printhead health information. You can also use the tab to obtain information about accumulated ink and media use, statistics up to the last 20 jobs, and job tracking.
  • Help Information Provides links to HP Instant Support and HP Customer Support, as well as to the onscreen user's guide for help in performing tasks and troubleshooting. It also provides instructions that guide you through registering the printer onscreen.
Printer Services
  • Align Printheads Guides you through aligning the printheads.
  • Clean Printheads Guides you through cleaning the printheads.
  • Calibrate Color Allows you to calibrate color manually.
  • Print a Demo page Prints a demonstration page. This is used to verify that the printer is connected to the computer correctly and that the printer and printer software are working properly.
  • Advanced Configuration Allows you to set tray lock and select a default tray (if Tray 2 is installed).








Sep 08, 2009 | HP Office Equipment & Supplies

2 Answers

HP LJ 3055 Toolbox Not Connected


Hi SaveWetland!

Without being able to see your machine, I'm going to make an educated guess at your problem. Many times, when a printer is used over a network, only the printer driver itself is actually installed on each user's machine. Utilities, such as the HP Toolbox, may not be installed. If your network administrator allows it, you could download and install the complete printer software package off the HP website, which I'm highly confident would solve your issue. If not, I'd advise you to contact your IT person and have him/her install the complete package for you.

Good luck and I hope this helps. Please let me know, and also provide a rating if you deem it appropriate.

Bob

Oct 15, 2008 | HP LaserJet 3055 All-In-One Printer

2 Answers

HP LaserJet 1012 Printer prints ghost images


I ran the hp toolbox "cleaning" mode too and it did not help the problem at all. I still have a dark smear concentrated in the middle of the page, and ghost images repeated lighter all the way down the page.

Aug 21, 2008 | HP LaserJet 1012 Printer

1 Answer

Toolbox utility


The HP Deskjet 1280 doesn't appear to have a toolbox utility at all, especially for Vista, there's even less.

How are you supposed to check the ink levels without such a utility?

Mar 17, 2008 | HP DeskJet 1280 InkJet Printer

1 Answer

Plz help me am in trouble


Network Configuration page
NOTE The Network Configuration page is only available on the HP LaserJet p2015n,
HP LaserJet p215tn, and HP LaserJet p215nw printers.
A Network Configuration page prints whenever a printer configuration page is printed. You
can also print a Network Configuration page by pressing the network Reset button at the
back of the printer
The Network Configuration page provides information about the network configuration,
including the IP address, firmware revision, network statistics, protocol information, and so
on. The Network Configuration page automatically prints when you print a configuration
page from the control panel.
ENWW Printer information pages 37
Using the HP Toolbox
The HP Toolbox is a Web-based program that you can use for the following tasks:
● Check the printer status.
● Configure the printer settings.
● View troubleshooting information.
● View online documentation.
You can view the HP Toolbox when the printer is directly connected to your computer or
when you are using a supported network connection. You must have performed a complete
software installation to use the HP Toolbox.
NOTE You do not have to have Internet access to open and use the HP Toolbox. However, if you
click a link in the Other Links area, you must have Internet access in order to go to the site
associated with the link. See Other links for more information.
To install the HP Toolbox, you must install the TCP/IP protocol and the most recent version
of the Java™ Virtual Machine on the computer. You must also install the DOT4 protocol for
all USB connections, LPT connections for Windows 2000 and Windows XP, and LPT1
connections for Windows 98 S.E., Windows Me, and Windows NT 4.0. See the system
administrator or computer manufacturer's documentation for more information about
installing the TCP/IP protocol and the DOT4 protocol.

Jan 22, 2008 | HP LaserJet P2015dn Printer

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