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I suggest that you uninstall the scanner,reboot windows a few times without the scanner attached and only then plug it back in and install. If the scanner is ok, the drivers should reinstall correctly. Also go to umax website to see wether there are any newer drivers, that should do the trick.
have an Acer Flatbed Scanner Model 310P. I've had it for a few years and I really like this scanner. I just purchased a new computer and it has Windows xp as the Operating System. I cannot get the computer to recognize the drivers. How do I download the correct drivers?
go to mustek usa/canada website and download the drivers for the mustek bearpaw 1200CU Plus scanner for Windows xp. its about 18Mb in 3 large files, run a web search for the mustek scanner, and windows xp and you should get a hit.
The driver on the link below is reported to work with this scanner on Windows XP. You will need to register (free) on the site to download:
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