Question about Panasonic NN-S335 800 Watts Microwave Oven

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My panasonic genius sensor 1300w microwave door is locked and will not open, all other functions were working normally. How do I unlock it ?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Panasonic Genius 800w locked

press start 3 times to lock and 3 times to unlock...hope that helps

Posted on Jul 11, 2008

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MicrowaveSvc
  • 9047 Answers

SOURCE: Panasonic Microwave Turn table rotates when door is open

Found this Panasonic post in the Samsung section!

If it moves just a tiny bit when the door opens and then stops, that's normal.

If it keeps running when the door is open, that's usually due to a bad door switch or broken / loose door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Any Panasonic parts not available locally can be had here: http://www.pasc.panasonic.com/epartr

We appreciate your thoughtful rating of our answer.

Posted on Nov 17, 2007

MicrowaveSvc
  • 9047 Answers

SOURCE: my panasonic genius sensor microwave says lock.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes. Then let us know if the hard reset does not fix it.

You can download most Panasonic owner's manuals here. It will tell you how to turn off the Child Lock.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 06, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: Panasonic Genius Sensor 1300W

See if this describes what's happening:

  • Put in time, push start and unit runs for 2 seconds, relay clicks, unit goes off. Cook time on display goes off and clock time comes back. Bad upper interlock switch and charred connector
If so, see http://www.microwavedisplay.com/safety.txt , http://www.microwavedisplay.com/disassembly.txt and http://www.microwavedisplay.com/doorsw.txt

Otherwise, if the digital programmer circuit / controller does not get a feedback signal from the inverter for a period of 3 seconds, the controller will stop the cook cycle.

That may be a loose connection in the wiring between the inverter, magnetron, and/or control board, or maybe one of those components has failed.


Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 30, 2009

  • 1531 Answers

SOURCE: shuts off after 15 seconds

sounds as if the magnetron has gone bad.this part of the machine is still under a warranty,and you need to call for a service technician to look at it.

do not use the unit until you get someone to look at it and or replace it.

Posted on Jan 31, 2010

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You can see a help file on door switches here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Or, press "Cancel" three times to clear the (child) lock.
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[Identical to earlier posting by stefeckstein]


Check for a circuit breaker on the back. If nothing, pull the plug and remove the case. Look for a blown fuse. If so, look for a shorted high voltage diode in the magnetron power supply or a shorted stirrer bearing located above or beside the cavity area where the microwaves enter. The stirrer is a metal fan-like device with a plastic bearing that often arcs internally. That shorts the microwaves out and blows a fuse. Replace the stirrer.

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