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Touch screen is not working - Cameras

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  • westernshade Feb 05, 2010

    It is a Sony Handycam HC21 and I have owned it for about 5 years. Tonight is the first time I have had a problem with the touch screen not working!

  • westernshade Feb 05, 2010

    Is it normal for the touchscreen to quit working...? Is there anything I can do>

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2 Answers

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Hi,

You could pull out the Battery and keep it Unattached for few minutes, say 30-16 minutes and then try to Turn it ON. If the Touch Screen does not work, you need to Replace the Touchscreen.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Feb 05, 2010

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  • Master
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Hi,
First off what is the make and model of the camera? Second, How long have you owned the camera and how long have you had this problem? Once I have more information I can assist you further.
Thank you,
Lee

Posted on Feb 05, 2010

  • Lee A.
    Lee A. Feb 05, 2010

    Hi,
    Based on the age of the unit I would highly recommend considering just replacing it. To get parts you would have to locate a used/parts one. You can get a new one that will be better in every way and for a really reasonable price. That is a pretty good amount of time to get use out of a camera. You could locate a professional either local or an online company that services camera's and get an estimate but like I said for the amount of money you would have to spend on a repair you can just get a new one. If you need further assistance please let me know.
    Thank you,
    Lee


  • Lee A.
    Lee A. Feb 05, 2010

    Hi,
    there are a lot of reasons why the touch screen has gone bad. There is a small flexible cable that connects it to the camera. Have you tried recalibrating it? Here is a link to where you can get the manual:
    http://esupport.sony.com/US/perl/model-d...
    If you find my information helpful please take a moment to accept/rate my solution accordingly and let me know if you need any further assistance.
    Thank you,
    Lee


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