Question about Maytag Neptune MAH5500B Front Load Washer

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Have a maytag mah5500bww replaced door lock still do and fl code

Have a maytag mah5500bww replaced door lock still do and fl comes up acts like it trys to lock clicks three times. it will run water in it but the door is not locked. what does the problem seem to be?

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  • Ruth Mccoy
    Ruth Mccoy Feb 05, 2010

    i checked all this still wont work. where is the fill valve and how to replace.

  • Ruth Mccoy
    Ruth Mccoy Feb 05, 2010

    PUT IN SERVICE MODE TRIED BOARD OUT PUT TEST HAD TO MANUALLY LOCK DOOR BUT IT WOULD UNLOCK ALRIGHT.

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  • 254 Answers

Fl is usally a water not detected problem,, check ur fill hoses for kinks make sure ur water is on,, possibly have a bad fill valve..

Posted on Feb 05, 2010

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Error code FL-maytag neptune front load washer won't lock


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Your Maytag Neptune Washing Machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked.
1.Check wire connections in harness leading from machine control board to door lock mechanism.2.Check solenoid and door lock enable switch in door lock mechanism.
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My maytag neptune Model #: MAH5500BWW is flashing


The error code you describe is not listed in Maytag's book of codes. The link below will take you to Maytag's website error code page where you might be able to match it up.
http://maytag.custhelp.com/app/answers/detail/a_id/2885/session/L3NpZC8yY3lEMjNEag==/sno/0

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Door lock mechanism


I had this problem also with my Maytag Neptune TL. The door lock would click muptiple times before displaying the FL code. I was able to fix this by removing the left door look(the one with the door close sensor) and cleaning the 2 metal pones on top of the left door mechanism, which had rusted and no longer was able to since the door closed. I use a nail file i sure eaither that or sandpaper will do. After that it went through the whole cylce without stopping or displaying the "FL" code.......hope this helps

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Maytg neptune


FL fault code means door failed to lock. Could be misalignment between the lid and the locking mechanism. Try the service mode and see if you can get the door to lock. Otherwise you may need to replace the lock itself.

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