Question about Nintendo Wii Console

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Disc does not read, will occasionaly recognize game but will not play the game

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There's a product called Wii Lens Cleaner (something like that) and it cleans you disc reader. It really works and its only $10 at any game store or at Walmart. Another thing is that you could try is cleaning the disc (if you haven't done that). Hope that helps.

Posted on Feb 05, 2010

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3 Answers

Wii disc read error


"Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Applies To: One Specific Game
If you are still having issues with the Game Disc after trying the troubleshooting above, it will need to be replaced. Please click here for replacement options.

Apr 17, 2012 | Nintendo Wii Console

1 Answer

Wii Disk Error


Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Mar 17, 2012 | Nintendo Wii Console

1 Answer

Disc not recognized


Your reader has compatibility issue with the disk. Not all disks can be read you will always find some disk that refuses to be recognized. Not the disk fault - player idiosyncrasy. Happens.

Sep 03, 2017 | UFO Interactive Video Game Consoles &...

1 Answer

Wht does it mean when you put a xbox 360 gme in the console and it says play dvd and sometimesa wont read the game discs


When it says play dvd, it just randomly doesn't recognize that it's a game. Press A and you'll enter the game.
When it doesn't recognize the disc all together, I'd suggest cleaning the disc with an anti-static cloth then putting the disc back in.

Mar 05, 2011 | Microsoft Xbox 360 Console

1 Answer

Im trying to play Wii Fit Plus, but every time I put the disc in i get this message: "The Game Disc could not be read. Refer to the Wii Operations Manual for details." I've tired cleaning the...


Have you tried inserting other game discs? like 3 types of disc. If your Wii console plays those discs and don't play with the game disc that you wanted to play, then the format of that disc is not recognized by console. Some disc formats are sometimes incompatible with the player console.

Nov 04, 2010 | Nintendo Wii Console

1 Answer

PS3 does not read my disc. I was playing a game when the sound went out on my game, although i could still play the game. I restarted my PS3 and now it does not recognize games or movies.


have your Hard drive and all cables connected to your PS3 unplugged, after 2 to 3 minutes try to load a game again, if this does not fix the problem, probably the main problem is that the lens might be damage, bring it to a local electronics or computer repair shop and let them have a check on it.

Jun 15, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 is not recognizing any games


you need to get a new disc drive.
dvds still work because it uses a different part of the drive for dvds

Jul 22, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Xbox not recognizing disc


please consult to xbox technician.there is nothing you can do because your laser or lens which read your disc probably either dirty or damages...if it is dirty, i suggest you to buy disc that has a tiny brush attach onto that disc...but if it damages,well............nothing u can do other than send it for service...

May 26, 2009 | Microsoft Xbox Console

1 Answer

Playstation 2 will recognize disc but wont play


Hi there,

Yes more than likely your lens has gone.

if you buy a PS3 you can still play your PS2 games on there :)

Feb 17, 2009 | Sony PlayStation 2 (PS2) Console

2 Answers

CoD4 disc won't read.


how many times have you tried to play the disc?
the 360 is prone to many disc read errors, and most of the time if you just keep trying to play the disc it will work. xbox recognized the problem, and with the new dashboard update you can install games to your hard drive which minimizes the time the disk is spinning, which in turn minimizes disk read errors.

if it doesn't play, I would deffinetly try getting a new copy before sending in the console. getting a new copy is just a trip to the store, sending in the console will take a month.

Jan 15, 2009 | Microsoft Xbox 360 Console

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