Question about Computers & Internet
I tried to log in and it says this:
Sorry, this account is temporarily locked (9002)
This account has been temporarily locked because of security concerns
The lock on your account will expire in approximately 24 hours—the lockout period will not reset each time you attempt to sign in while the account is still locked. You can try to recover your password again after the lock has expired. See you tomorrow!
The best thing to do tomorrow when it allows you to log in again is to click on the "lost password link" and it will ask you a security question. After you answer it correctly, it will send you a brand new password to your alternate email address. Obtain the email and new temp password and log into your firstname.lastname@example.org account and then change the password again to your choice of numbers or letters.
Posted on Feb 05, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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