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I am a yahoo.com user, and have been fir many years. I was gone for three days, returning in the evening of 4 Feb 10. Tried to sign in, giving my yahoo ID of stevedude77@yahoo.com, and then my PW, and no matter how many times I tried, with the correct ID and PW, it was denied. Never has this happened to me in the past. I was told under Yahoo.help that I was now locked in for 24 hrs, meaning I will not (unless this happens again), be able to go into my yahoo account. This is totally unfair to me. Neither my yahoo ID or PW has been changed. How can I get my yahoo ID and PW to allow me to go back on line. Their are some important messages I must respond to on this website. For your information, my yahoo ID is: stevedued77@yahoo.com My PW is: appletruck657. I need assistance on this, and I was told it is free. Can your techs help me end this bottleneck. If you can't get through to me on my yahoo.com ID, please try my alternate ID of stevedude77@hotmail.com My tel# is (850)453-2733. Thank you very much Stephen D. Pommer

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Steve,

I tried to log in and it says this:

Sorry, this account is temporarily locked (9002)
This account has been temporarily locked because of security concerns
The lock on your account will expire in approximately 24 hours—the lockout period will not reset each time you attempt to sign in while the account is still locked. You can try to recover your password again after the lock has expired. See you tomorrow!

The best thing to do tomorrow when it allows you to log in again is to click on the "lost password link" and it will ask you a security question. After you answer it correctly, it will send you a brand new password to your alternate email address. Obtain the email and new temp password and log into your stevedude77@yahoo.com account and then change the password again to your choice of numbers or letters.

Posted on Feb 05, 2010

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