Question about Microsoft Xbox 360 Console

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X box wont read disks

When I put disk in it wont read it, just says reading and then says open

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  • Master
  • 360 Answers

Your lens is dirty, very common and is considered routine maintenance.

3 ways to fix this.

1. Buy a CD cleaner, it is a cd that has little brushes on it that clean the lens as it spins. Can buy one for under $20

2. You will need a can of compressed air for electronics. Open up your cd tray and pull the power from your 360. Push the tray half way in and position the nozzle extender for the can of air right at the cd lens and give it a few blasts of air. It may take a few times to get the nozzle in the right place.

3. Disassemble your 360 (will void warranty) and take the DVD Drive out of it. After the drive is removed you can remove the cover to the drive and manually clean the lens. Put it all back together and you are back to playing games and reading disks.

Hope this helps you out.

Posted on Feb 05, 2010

  • perpetually
    perpetually Feb 08, 2010

    Well, if the lens is not dirty, then your CD-ROM is bad...which I have never seen happen out of all the 360's I have fixed.

    All the advice I have given is based on the assumption you know how to clean a DVD/game correctly and it has no scratches.


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