We have a Hoover Z-400, purchased approximately one year ago. I have noted throughout the time I've used this machine that there seems to be a lot of dust in the Hepa filter area. Please note that I am meticulous about cleaning the dust/dirt collection part of the machine EVERY time I use it. Approximately one month ago, the Hepa filter stopped turning. I took it in for service and the Hepa filter unit was taken apart and cleaned thoroughly. It contained a lot of dirt; otherwise, it appeared to be in working area. Now, one month later, the Hepa filter has stopped turning again.
Is the Hepa filter defective, or am I not doing something I should be doing, and what can I do to eliminate and fix this problem?
This vacuum has been scrapped bye hoover i am an x hoover employee and theese machine came in bye the bunches the parts are not availible and the filter are lifetime not annually !!! my advice bye a new vac!!!!!
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Re: Hoover Z-400 - Hepa Filter
These filters should be changed at least once a year, they get clogged up and won't clean out. So I would try a new filter and go from there, make sure there are no clogs in the hose and down below where the dirt inlet is.
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use a penny to turn the 2 screws on top a quater turn then fold down the vacuum and lift up the cover and you will have access to the belt. Clean the small hepa filter with soapy water. their may be 2 of them. The cannnister filters need to be shaken but not washed. Good luck.
Definitely not. Do not use water or any liquids to clean it. Te normal use life is 2-3 years keeping it maintained. You can clean it dry with the dust brush from your vac attachments. place in a plastic bag and tap it some folks even us an air compressor to blow out the impacted dirt. you will only want to use the Hoover brand, other generic brands dont fit as well.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=724091 Generic problem for all Vacuums I purchased a Hoover WindTunnel Posted by billmar082 on Jun 30, 2008 I purchased a Hoover WindTunnel 2 model#u8361900 in Dec 2007.I am very disappointed because the self cleaning filter is not turning and particles keep clogging in that area. I have manually removed the particles but the filter will not turn. I also haven't been able to use the pet brush for some time. The cleaner has not been used hard about once a week since it was purchased. I am not happy that this product has stopped working efficiently since purchased 6 months ago. Thank you Marcia Long Pottstown Pa Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. I sorry you are having a problem with the Hoover WindTunnel Vacuum Model #U8361-900 but I never heard of a filter that you say is self cleaning and NOT turning. I have never seen a filter that turns inside the chamber, the dust and dirt basically go around and circulate around the filter and you can clean the filter by either brushing it off, vacuuming it off or using some type of brush to clean off the filter such as and old paint brush or if you have some type of blower system – that would work as well. You said your vacuum is less than one year old so I would contact your local factory authorized Hoover dealer in your area or to cal the cust serv @ the Hoover factory listed below. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=618781&thid=617336 Dust blowing out of Hoover Posted by Lunagus on May 23, 2008 When I start up my year old Electrolux Loopie Petlover vacuum a large amount of dust comes out of where the HEPA filter is - can you suggest reasons? Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Oreck Upright 014T XL Pro 14 Upr Vac In answer to your question, if the HEPA filter is leaking then you should replace it because it has lost it’s filtration – but my question is – is it on the Oreck, Hoover or Electrolux --- all three have HEPA filters and needs replacing and to make sure that the HEPS filter is installed correctly or other wise the filter will leak and if that happens then contact your local vac dealer in your neighborhood. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST http://www.oreck.com/Customer Service1-800-989-3535 Monday thru Friday Hours are: 7:00 am to 7:00 pm CST Saturday and Sunday Hours Are; 8:00 am to 4:30 pm CST http://electrolux.com/Customer Service1-800-896-9756 Electrolux Home Care Products – North America P.O. Box 3900Peoria, IL61612 Thanks, Don the Vac Man Go Ahead. Use Us.
do you have the SELF-CLEANING, rotating HEPA filter?
I just fixed my HEPA filter not rotating!!
It involves taking apart the vacuum HEPA area. All screws are the same size. There are a LOT of 'em. Really straightforward putting it back together too.
ok, once you take the HEPA canister area off the vacuum, careful with the wires! Unplug them from the controller board. You open up the HEPA chamber by removing more screws until you see where the motor that turns the filter is mounted on the side. Remove motor from the green chamber. Note where the washer goes. Once the motor is off, you'll see that the center hub that drives the HEPA filter is rounded out. What I did was jam little bits of aluminum from a pop can into the space between the circle and the square to force the walls back to square. I started by folding a little piece of aluminum over and over so it was about three layers thick. Jammed that in. That wasn't quite enough thickness so I shoved another piece with it. If you can find something that is about 4 times the thickness of a pop can aluminum, that'd probably work too. Slight wedge shape on the tip would help. Any sort of tiny shim.
To test your work, just put a couple of holder screws into the HEPA cannister housing, plug in the cover/switch, plug in the HEPA moter. Turn it on for a few seconds to make sure the filter turns. Then you can add more thickness to the hub or put things back together.
http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=545652 Generic problem for all Vacuums How often should I change? Posted by jdl185 on Apr 25, 2008
How often should I change a Hoover Empower filter?
Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Depending on what type of filter it is, the suggested change for a filter is every 6 months to one year if it is a cartridge filter or HEPA filter, if it is a filter that can be vacuumed off or it might be a washable filter – you can clean it that way until the filter starts to fall apart – then @ that time you would want to replace it @ that time. Please check with you local vac dealer. Filters It's important to replace your vacuum filter or HEPA filter regularly to keep your Hoover vacuum working best. Not only will this increase the life of your vacuum, it will also keep unwanted dust, dirt and allergens out of the air. Keep your home Hoover clean with genuine Hoover filters. So If you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.comTelephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST www.A-1Vacuum.com1-800-657-1874If you cannot find a local dealer near you they can ship you the parts UPS. Thanks,Don – The Vac Man Go Ahead.Use Us.
There is one more filter under where the collection tank & Hepa filter sits -- there is one screw that holds the cover down - remove that filter and clean it that will help. I also find I need to vacuum the hepa filter as well- it is too expensive to replace all the time. The Hepa filter can be placed inside a plastic bag and shaken really good to get the dust off of it