When I cancel the printer does not print other items that have been scanned. it gets hung up.
I am printing an article from the internet. While it is printing I decide I don't want to print the rest of the article. I hit the cancel button. It stops printing. When I go to print another different article, it either does nothing or prints the original article that I cancelled.
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Re: when I cancel the printer does not print other items...
when you print an article on-line. it goes into your printers memory. 10 pages for instance. if you cancel after 5 pages. the printers RAM ( memory ) stores the remaining pages to be printed. the only way to do this, is to cancel printing. then go into printer program. and delete the queue, or pending items, before exiting windows.
hope this explains your dillema.
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If you have tried some of the above options and it didn't correct the issue then your print job is hung in your queue. Open Printers and Faxes and double click the printer in question. You will see a queue that most likely has a job there trying to print. Right click on the line item and select cancel. Most times it will it delete quickly so I wait a minute or so and if it still doesn't clear just reboot the PC while the job says deleting. Once it's back up and running go back to Printers and Faxes and double click the printer again a day make sure the queue is empty. Lots of times when a job is hung there many other jobs piled behind so they all need to be cleared out before you try printing again. Good luck
GO TO THE PRINTER DIALOG BUTTON, START MENU - SETTINGS - PRINTER, AND FIND THE PRINTER THAT IS HUNG AND RIGHT CLICK ON IT. CLICK ON OPEN WHICH WILL OPEN A BOX WITH ALL THE PRINT JOBS LISTED FOR THAT PRINTER. IF THERE IS MORE THAN ONE PRINT JOB START AT THE BOTTOM AND DELETE THEM ONE AT A TIME. RIGHT MOUSE CLICK AND SELECT CANCEL. THE TOP JOB IS THE ONE THAT IS HUNG BUT THE PRINTER WILL HANG ON ANY UPCOMING JOB ONCE THE HUNG OPERATION IS CLEARED. IF THE PRINTER WILL NOT CANCEL THE PENDING JOB YOU MAY NEED TO REBOOT THE COMPUTER. WHEN THE COMPUTER COMES BACK UP IT MAY PRINT THE HUNG JOB OR JUST DELETE IT - NEVER KNOW
How to force delete print jobs
Fortunately, there is a way to delete the hung print job without
having to save all your work, close all your applications, and restart
your computer. Here's how (note that this is intended for Windows XP
systems, but a similar approach works on other systems - if this
doesn't work for you reply below with your Operating System and
Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)
Browse to your windows\system32\spool\PRINTERS\ folder
You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
Browse to Start -> Run... and type in "NET START SPOOLER" (this will restart the print spooler service)
Double click the printer icon in the lower-right corner of your
taskbar to examine your print job queue and browse to View ->
Voila :) You should see that annoying hung print job finally
disappear completely and you should now be able to resume printing
without having to restart your computer.
I am posting this in hopes of helping others that are having issues with the Vista print spooler. In my case, I have an HP Pavilion laptop running Vista connected to a wireless hub. I also have a Minolta Konica 2300DL printer that is connected to the network via the wireless hub as well. Ever since obtaining this laptop, I have not been able to print to the printer other than stopping and starting the print spooler to obtain a single print 'job'. After about six months I found a post that contains the fix - I cannot take credit for it! Follow these instructions to get your printer to work:
1.) Go into control panel - I would suggest classic view as it is a little easier to navigate.
2.) Then go into User Accounts.
3.) From User Accounts go into Turn User Account Control On or Off
4.) UNCHECK Use User Account Control (UAC) to help protect your computer.
5.) At this point you will probably require a reboot.
Once this exercise is complete, you should be able to print. One more item off of my Honey DOO list!!!!!