Just below the freezer section(on its bottom side where a curved neck piece is) in the rear water is dripping down all inside the box and shelves

Good afternoon friend, thank you for your post!

I understand that your Frigidaire refrigerator has moisture forming underneath the bottom panel of your freezer and that is causing water to drip onto your shelves. Would you be able to provide me with your model number that way I could research additional information for you please? You can locate your serial tag (which lists your model number) on the inside cabinet of the fresh food compartment normally on the left side of a top mount. On a side by side it can be found on the right hand side. I look forward to your response. -Matt

the drain tube behind the inside rear freezer wall below the drain pan there is plugged,remove rear inner freezer panel you will see the drain tube take a piece of hose and insert it down this drain hole and seal the drain opening as best as possible the blow into the hose to remove blockage,a piece of wire will work too,but the drain is not a straight run and getting a wire down there to remove blockage is difficult,then also put very hot water into the drain hole to help melt ice if this is the blockage problem

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

your going to have to remove the bottom drawer and all the stuff in the freezer as well as take the ice maker out. When that is all done there are some 1/4 " screws in the back wall to remove and then you just pull the back wall off. You may also have to take one of the tracks off if I recall. here something you might want to read
If the water is showing on the freezer side, more than likely you have a clogged drain. This occurs when the machine goes into defrost and the melted ice somehow is prevented from draining and therefor refreezing and blocking the drain for the next defrost cycle. The best way to resolve this is to unplug the machine for atleast 24-48 hours to let all ice melt. If thats not an option that you want to use the actual repair method would be to 1) unplug the machine 2) empty everything out of the freezer so you'll have room to work 3) take all the shelving and baskets out 4) locate the screws on the rear wall inside the freezer and remove them 5) take the back panel off exposing the evaporator coils ( the aluminum ) 6) directly below the coils is a trough of sorts and the drain is usually in the middle and runs out the bottom, remove the ice by carefully chipping it out or by using a hair dryer or hot water. 7) once all the ice is gone, the drain is visible and water can flow smnoothly down the drain dry the area and reassemble. If you take the lower panel off in the back and locate where the drain comes out sometimes you'll notice that there is a rubber piece that is on the end. This piece should be removed because it prevents the water from draining from the inside and can be taken off with just your fingers

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

The drain hole is blocked, so water is not drain and getting freezed, and then melting and it leaks.--------the drain is stopped up ,, remove the inside back panel inside the freezer and pour hot water into the troft under the coil in the back and flush the drain ,, once water runs though the drain hole then put the panel back in and it will be fine.
------------------ The drain tube is located below the pan below the fins at the rear of your freezer. The drain tube has a trap (s-shaped curve) to prevent air flow out of the freezer. The problem is that water gets in this tube and freezes. You can take the sheet metal cover off the back, get a turkey baster and flexible tube, and continuously flush hot water.this will clear the clog.--------- Thanks.

In some Refrigerators there is tray below the freezer section and there is a small hole in the tray. Water dripping from the tray enters a hole below in the back and goes out to a chamber.
If the hole is covered with dirt or if you place something in the line between these holes, water will drip and collect in the bottom of the refrigerator.

you need to remove the rear panel inside the freezer section,inside there will be the evaporator coil/core,below this is a drip pan/drain and they get frozen over,shut off the unit and put a bunch of towels there to catch water as it thaws,then use hot water to hasten thaw,then run a piece of wire down the drain hole,you will need to remove rear lower cover to see when wire comes out there,then after you get it starting to drain,clean out drain tube with hot water and vinegar

Hi,

The defrost drain is located just under the cooling coils in the back of the freezer. You will need to unload the food and remove the shelves from the freezer. Take the back panel off from inside the freezer and you will see a hole just below the coils. Flush it with hot water using a turkey baster or small hose. See the link below for more details.

Defrost Drain

Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.

sounds like a drain clog in the freezer compartment above. remove the freezer rear panel and totally defrost the evaporator area, directly under the evap you see( under all taht ice) a small drain hole that has become frozen over, try defrosting with either a hair dryer( not a heat gun too much heat youl melt everything) or by pouring hot water donw the drain until you get a free flow of water down the tube. after its clear reassemble and you should be fine