Question about Office Equipment & Supplies
Make sure all trays/doors are shut properly, also make sure the rollers are contacting with the paper
Posted on Feb 21, 2008
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Posted on Jan 02, 2017
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It may be this simple:
1- as silly as it may seem, are you sure the size is correct, if it is a letter size paper and it says legal, it will jam. open the paper tray and make sure the guides are snug againgst the paper,
does it say letter (or legal) for the tray you are going to use, if they do not correspond then look behind the tray inside the machine, is there a paper jammed in the back?
Or not so easy
2-You are having a sensor problem, take a look at the duplex tray,
pull it out and look at the sensors ( black little levers that stick out) are there any pieces of paper, can you move them and they spring back into place?
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