Question about GE Spacemaker JVM1640SJ Microwave Oven

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GE Spacemaker Microwave - Turntable doesn't turn (I replaced the motor already) - No working noise, no noise at all. - Keypad works, when I press "Express Cook" light comes on in oven but no turning turntable and no microwave oven sound. HELP!

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  • NozFineArt Feb 05, 2010

    How do I replace the bottom door switch? Do you know the part number?

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You have a bad door switch, probably the bottom one

Posted on Feb 05, 2010

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I purchased a kenmore microwave/hood combo microwave (model # 66560622000) at an estate sale. i am using it on my countertop. it works well except the turntable does not turn. i connected the bottom light fixture to the motor to check the power supply but the light did not come on and the turntable still did not turn. there is a one inch clearance between the motor and the countertop. how can i get the turntable working?

Posted on Jul 25, 2011

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Posted on Jan 02, 2017

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

On some, you have to cut the motor cover off with snips, then use a screw when reassembling it.


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The problem with the turntable could be the following:
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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Many thanks to e3enigma above! I removed the synch motor under the turntable; all other microwave functions work fine and the grinding noise is gone, hooray! A trip to the appliance parts store tomorrow for a replacement synchronous motor and all should be well. Thanks again!

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