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I need help!My printer(hp deskjet 5700) seems to be messed up. Can't get it recognized to print. Help instructions not working. I need to be walked through stting up the printer recognition. I re0nstalled the cd, didnt help.

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  • cspritzer904 Feb 05, 2010

    I don't understand where to go to delete printer

  • cspritzer904 Feb 05, 2010

    I don't understand where to go to delete printer

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Ok, I would try removing all printer software, go to start>control panel> printers and faxes> right click delete the deskjet 5700. Now when you plug in the printer does the computer recognize it at all? In printers and faxes once you have it installed it should say ready if it is connected and ready. I would also download the latest software from hp's website here:
http://h10061.www1.hp.com/ccsearch/search?pname=deskjet+5700&qry=drivers&submit.x=11&submit.y=11&method=prodFinder&enc=UTF-8&ctry=us&lang=en&dlc=&sni=357200&search=0
Thank you,
Lee

Posted on Feb 05, 2010

  • Lee A.
    Lee A. Feb 05, 2010

    What operating system do you have? you should just have to click on start then control panel. Then go to printers and faxes. In there should be a printer icon that represents your desket 5700 right click on that and delete it to get rid of the printer.
    Thank you,
    Lee


  • Lee A.
    Lee A. Feb 05, 2010

    Hi,
    I am going to need more detailed feedback then that to assist you further.
    Thank you,
    Lee


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