Question about HP OfficeJet 7410 All-In-One InkJet Printer
Right side (black) keeps saying check cartridge, i have tried 3 new ones, cleaned the contacts and went through a resetart with the HP chat line tech. any ideas?
I had the same problem with my HP 7410 All in One. The Carrige ribbon is break. If any one have carrige then contact me. 03323087409
Posted on Jan 01, 2010
I had the same problem with my HP 7410 All in One. The clip inside the black toner bay came out. No matter what I did to re-attach it, I still kept getting the same message. I contacted HP Tech support live chat (not phone) and went over the problem. My printer was 2 years old. HP replaced the printer no charge. They sent a refurbished one to me, and they paid for the return postage to send my old printer to their facility in Tennessee.
Posted on Jan 08, 2009
I have a 7410 that is 16 months old with the same problem. It is not a broken spring. Spent over an hour on chat attempting to trouble shoot. HPs only solution was to sell me an "upgrade" for over $300 (which is more than I paid for this piece of junk.)
I expect "top of the line" products to last quite a bit longer than that. The worst thing is that with this error popping up, it is absolutely useless for anything else like scanning or outbound fax.
It should be called an "all or nothing" printer.
Posted on Feb 29, 2008
Remove the cartridge and look at the cartridge holder. There should be a spring sticking out from the right side of the holder. The spring on these often breaks loose and will not allow the cartridge to seat properly. (Look at the left holder and compare it to the right one. They should look alike.) If the spring is loose, meaning the holder is broken, the holder needs to be replaced. I've tried gluing the spring in place but did not have good luck with this.
Posted on Feb 21, 2008
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